Step into a vital role at CBC/Radio-Canada as an Information Systems Officer, User Services. Your on-site expertise will support and enhance IT operations in Montreal. In this temporary position, you will play a key role in aiding users with various IT-related challenges, ensuring systems and networks are operational.

Your responsibilities will include troubleshooting, documenting issues, and working with different teams to maintain seamless service delivery for CBC/Radio-Canada. Engage with cutting-edge technology in a collaborative environment focused on innovation. Key Responsibilities:

- Diagnose and troubleshoot user difficulties
- Engage with teams to resolve operational issues
- Protect and recover files during IT challenges
- Write scripts for operational enhancements
- Monitor IT equipment and respond to failures

Requirements:

- Computer science degree or equivalent experience
- At least two years in IT support roles
- Proficient in English and French communication
- Detail-oriented with solid problem-solving skills
- Documentation proficiency for IT processes

Bring your IT expertise to elevate user services at CBC/Radio-Canada in this exciting role.

📌 User Services Information Systems Officer (Montreal)
🏢 CBC / Radio-Canada
📍 Montreal