Vaco by Highspring is seeking a Utility Billing Clerk for a hybrid position in Hamilton, aimed at enhancing utility account processing. This role emphasizes accuracy and effective communication. In this 6-month contract, you will handle various inquiries, update billing details, and adjust accounts. Robust skills in data analysis and customer relations are essential for resolving issues and ensuring compliance with billing deadlines and policies throughout the process. Key Responsibilities:

- Respond to escalated inquiries via multiple channels
- Update utility billing information accurately
- Process and adjust customer meter reads and payments
- Liaise with departments for billing-related queries
- Conduct research on discrepancies in accounts

Requirements:

- Knowledge of utility billing practices
- Strong organizational skills for managing accounts
- Experience in customer facing roles
- Ability to communicate effectively with diverse contacts
- Familiarity with municipal regulations and procedures

Leverage your billing expertise to provide top-tier service and accuracy at Vaco by Highspring.

📌 Utility Billing Clerk - Hamilton Hybrid (Canada)
🏢 Vaco by Highspring
📍 Canada