At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient‑centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again”. We are hiring a Qualitative UX Researcher to stand up proactive discovery across the Prenuvo journey.

You will own generative research into patient goals and decisions, and lead building a steady cadence and shared foundations so discovery is proactive and repeatable. Design already does clinic fieldwork, quantitative research owns measurement, and you will have partnership from Design, Product, and clinic stakeholders as you build the practice. Success looks like insight that changes what we build, not only polish after the fact.

Preference for candidates physically located near an existing Prenuvo clinic. Help reshape the world through proactive healthcare while working with cutting‑edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! Lead establishing a repeatable qualitative research cadence (intake, prioritization, study design, fieldwork, synthesis, readout), managing your own studies to consistent quality and deadlines with Design and Product as partners on intake and prioritization.

Build and test participant outreach channels; partner with clinic and ops to improve access. Own the qualitative research toolkit the team reuses: starting light (guides, consent, recruitment paths, a simple repository) and growing it with the team. Partner with designers so adhoc clinic shadowing becomes shared generative methods and insight the whole team can reuse.





Propose practical norms for AI in interview work (notes, synthesis, recruitment support) that protect privacy and do not fake rigor. Partner with quantitative UX research so behavioral patterns from data get explained by generative work, and open questions become sharper hypotheses for measurement. Lead generative research on what patients are trying to achieve, how they decide, and what confuses or worries them across commitment, preparation, scan day, results, and return.

Design and moderate interviews, contextual work, and other discovery methods suited to sensitive health decisions. Synthesize findings into artifacts product and design can act on: personas, opportunity areas, journey frames, decision maps, and prioritized insights. Inform how we explain findings and risk to patients so people understand what matters without unnecessary fear.

Protect trust in high‑stakes research Plan and run research with sound judgment around privacy, consent, and emotional load in a healthcare context. Design studies that respect HIPAA and, when relevant, IRB or other compliance realities, without treating regulation as a reason to skip hard questions. Call out when a research ask would overreach, bias participants, or trade short‑term answers for long‑term trust.

Turn ambiguous product and experience questions into generative research questions and fit‑for‑purpose qualitative methods.



Bring findings into roadmap and design conversations early enough to change direction, not only polish; 2+ years of hands‑on qualitative or UX research in a product, service, or applied research setting. ~ End‑to‑end ownership of generative studies: planning, recruitment, moderation, synthesis, and storytelling. ~ Experience building or testing recruitment and outreach channels. ~ Evidence you have improved how a team does research (cadence, guides, recruitment, or a light repository) while working cross‑functionally, not only executing assigned studies. Patient, caregiver, or clinician research in HIPAA‑aware settings; practical familiarity with IRB or similar review when research touches regulated processes.

We’re always building foundations that allow us to achieve tomorrow more than we did today. Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre‑tax contributions toward their retirement.

We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family We are an equal chance employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal provincial and state rules. #

📌 UX Researcher, Qualitative (Vancouver)
🏢 Prenuvo
📍 Vancouver