PURPOSE:

Responsible to assist Warehouse Manager in all aspects of warehouse activity. To be the primary backup in the event of Manager absence. Duties include but not limited to:

MAJOR ACCOUNTABILITIES:

- Ability to lead, motivate and direct team efforts while informing department supervisor of problems or potential problems that require immediate attention.
- Assist in leading a team of hourly associates with varying levels of experience and education.
- Reads production schedule, customer orders, work orders, shipping order, or requisition to determine items to be moved, gathered, or distributed.
- Shipping, receiving, material handling and inventory control tasks in support of the team’s daily activities using powered material handling equipment.
- Conveys materials and items from receiving or production areas to storage or to other designated areas.
- Accuracy with all outbound shipments and labeling of new / current products
- Coordinating pickup with operations staff while proficiently handling customer pickups
- Maintain a clean facility and monitor employee cleanliness
- Ensure work assigned to employees is being completed correctly and on time
- Complete order requests, customer programs, counts, display builds accurately and on time every time
- Follow workplace safety procedures, GMP and PIP policies and procedures
- Ensure you understand all aspects of the warehouse business and perform all requested warehouse tasks
- Read and understand all warehouse operational SOPs and understand all customer accounts and their requirements
- Show professionalism everyday towards all departments, staff, carriers, customers, and drivers. Attitude is expected to be positive, motivated, and focused at all times
- Ensure the Health and Safety compliance of all team members daily across all shifts

QUALIFICATIONS EXPERIENCE Education:



High school diploma or general education degree (GED)

Experience: 3+ years of warehouse experience, 3+ years of forklift experience

Relevant supervisory experience managing, coordinating, and leading teams is preferred

SKILLS AND KNOWLEDGE

LANGUAGE: English

COMPUTER: Customer Relationship Management (CRM) software and Microsoft Office, Outlook

PERSONAL

- Exceptional multitasking skills and able to work in a fast-paced environment
- Strong communication skills, both written and verbal
- Strong organizational skills
- Ability to work well under pressure and meet deadlines
- Excellent interpersonal skills and emotional intelligence

AODA – Equal opportunity: Proactive is an equal-opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodations for candidates with disabilities throughout the recruitment and selection process. If accommodations are required, please notify our HR office, and we will work with you to meet your needs.

AI Screening:

This recruitment process may involve the use of automated decision-support tools, including artificial intelligence, to assist in screening candidates.

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added, or this description may be amended at any time.

An opportunity has arisen to fill a vacant role in our organization.

Job Type: Full-time

Pay: From $24.50 per hour

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- In office parking
- Paid time off
- Vision care

Experience:
- Warehouse Lead Hand: 3 years (preferred)

Work Location: In person

📌 Warehouse Lead (Woodbridge)
🏢 Proactive Supply Chain Group
📍 Woodbridge