MAVRIX KNOWLEDGE CORPORATION

Market Research & Data Analytics | Toronto (HQ) · United States · India

Job Description: Head of Finance

Location

Toronto, Ontario, Canada (in office/hybrid, downtown,)

Employment Type

Full-time

Reports To

Director / Owner

Compensation

CAD 100,000–120,000

About the Company

Mavrix Knowledge Corporation (formerly Azure Knowledge Corporation) is a Toronto-headquartered market research and data-analytics firm serving blue-chip and Fortune 500 clients across North America, with delivery and R&D; operations in the United States and India. The business has grown from roughly CAD 12 million in revenue in 2023 to approximately CAD 19–22 million today, with a 51% gross margin, a zero bad-debt track record, a proprietary data-collection platform (SurveyByte). Mavrix is entering its next phase of growth and is building out its global tech and finance teams to support it.

Position Overview

The Head of Finance owns the full finance function end-to-end — from day-to-day bookkeeping, payroll, and collections through to financial modelling, banking strategy, and investor conversations. This is a blended role: equal parts hands-on operator and strategic partner to the owner. The Head of Finance is the single point of accountability for the company's financial health, its banking and funding relationships, and the accuracy and timeliness of everything financial, while also overseeing broader operational finance areas such as insurance and incentive-payment operations.

Key Responsibilities

1. Financial Control, Review & Reporting

- Own the full accounting cycle and month-end/quarter-end close for the combined Canada–US–India group.
- Prepare consolidated financial statements — balance sheet, profit & loss, and cash flow — under Canadian ASPE, along with management dashboards and business-performance analysis.
- Lead the annual review engagement and act as primary liaison with external accountants; coordinate any Big Four or comparable top-tier audit engagements as the company's needs scale.
- Maintain robust internal controls, chart of accounts, approval frameworks, and clean, audit-ready books.

2. Accounts Receivable, Billing & Collections

- Manage end-to-end invoicing, accounts receivable, and unbilled/work-in-progress tracking.
- Drive collections — follow up directly with clients' finance departments to reduce Days Sales Outstanding (DSO).
- Protect the zero bad-debt record and manage EDC-covered receivables.

3. Accounts Payable, Vendor & Respondent Incentive Management

- Own accounts payable, vendor onboarding/finalization, and payment scheduling.
- Negotiate vendor terms and pricing to optimize cost and cash cycle.
- Lead financial operations for participant, respondent, expert, and research-related incentive payments, administered via PayPal, Tremendous/Global Reward, and similar global payout platforms.
- Establish controls for incentive-payment authorization, distribution, reconciliation, fraud prevention, and exception management.
- Build and maintain a robust, auditable system for accurate, timely incentive distribution to survey respondents across all studies, platforms, and geographies.
- Treat incentive distribution as a brand-equity function — recognizing that timely, transparent, and fair respondent payouts directly shape panel trust, response quality, and Mavrix's reputation with respondents and the wider research community.




- Design and manage a loyalty and recognition programme (e.g., tiered rewards, milestone bonuses, points-based recognition) for repeat and high-value respondents to improve panel retention and reduce respondent-acquisition costs.
- Drive procurement of incentive-distribution platforms and educate the Sales and Delivery teams on the most feasible, cost-effective incentive options for each study type, audience segment, and geography.
- Negotiate commercial terms with incentive-platform providers to secure the most competitive respondent offerings at the lowest operational cost and administrative burden, while ensuring ease of use for panel and delivery teams.
- Extend oversight to offline incentive and assessment management, including profiling and cataloguing respondents from offline/in-person studies to build and maintain a structured, reusable respondent database.

4. Treasury, Banking & Financing

- Own the banking relationship (Canada & US banking); manage the operating line of credit and term facilities day-to-day.
- Negotiate operating lines, credit facilities, loans, and other borrowing arrangements; source better and cheaper funding options.
- Ensure covenant compliance (Debt Service Coverage, Funded Debt/EBITDA) and deliver all bank reporting and compliance certificates on time.
- Manage multi-currency cash flow and cross-border CAD/USD/INR treasury, including foreign exchange and cross-border payments.

5. FP&A; — Modelling, Forecasting & Feasibility

- Build and maintain three-statement financial models, budgets, and rolling forecasts.
- Produce project-wise feasibility and margin analysis to support bids and pricing decisions.
- Deliver scenario and sensitivity analysis for growth, acquisition, and financing decisions.

6. Fundraising & Investor Relations

- Prepare investor-ready materials, data rooms, and financial narratives.
- Support private-equity and institutional-funding activities in North America, including financial modelling and due diligence, and support conversations with prospective investors and lenders for future funding rounds and M&A.;

7. Payroll, Compliance & Government Incentives

- Manage payroll across Canada (and coordinate US/India) accurately and on schedule; oversee insurance administration.
- Ensure statutory compliance — GST/HST, payroll remittances, T4s, and corporate filings — with zero penalties.
- Identify, apply for, and manage Canadian government incentives and grants (e.g., SR&ED;), and optimize recoverable government remittances.

8. Team & Process Leadership

- Implement scalable financial processes, systems, controls, and approval frameworks as the company grows.
- Build and lead the finance team over time; partner with senior leadership and operational teams to improve profitability, financial visibility, and business decision-making.

Key Performance Indicators (KPIs)

Success in this role is measured against clear, category-linked targets:

Category

Key Performance Indicators

Financial Control & Reporting





Month-end close within 10 business days; clean annual review with zero material adjustments; 100% on-time, accurate management reporting.

AR, Billing & Collections

Reduce DSO from ~150 to ≤135 days in year one; AR > 90 days kept below target threshold; maintain zero bad debt; unbilled revenue invoiced promptly.

AP, Vendor & Respondent Incentives

100% on-time vendor and payroll payments; measurable vendor cost savings from negotiation; respondent-incentive payouts within SLA at <1% error rate; loyalty programme launched and adopted by repeat respondents; incentive-platform costs optimized year-over-year.

Treasury, Banking & Financing

100% covenant compliance and on-time bank reporting; line of credit managed within limit (no breaches); secure targeted facility enhancements; reduce cost of funds / FX drag.

FP&A; & Feasibility

Rolling forecast accuracy within ±5%; annual budget delivered on time; feasibility/margin analysis available for all major bids.

Fundraising & Investor Relations

Investor-ready data room maintained; funding/M&A; milestones supported on schedule.

Compliance & Incentives

Zero statutory penalties; all filings on time; SR&ED; and grant claims filed and dollar value recovered maximized.

Candidate Requirements

Must Have

- Canadian CPA designation (CPA, CA/CMA/CGA).
- 8–12 years of progressive finance experience, including at least 3 years in a Controller, Finance Manager, or Head of Finance role (minimum 7 years of overall progressive finance/accounting experience).
- Full-cycle accounting plus strong FP&A; and advanced Excel / financial-modelling skills.
- Hands-on experience managing banking relationships, lines of credit, term loans, and covenant compliance.
- Demonstrated experience securing or managing bank loans, credit facilities, or other borrowing arrangements.
- Experience supporting private-equity funding, institutional investment, or investor due diligence in North America.
- Experience managing an audit or financial review conducted by a Big Four or comparable top-tier accounting firm.
- Strong knowledge of Canadian ASPE, payroll, and statutory compliance (GST/HST, CRA remittances).
- Multi-currency / cross-border experience (CAD/USD/INR), and exposure to Canadian and US financial operations.
- A roll-up-your-sleeves operator comfortable owning both strategic and transactional work in an SME.

Nice to Have

- Experience with SR&ED; and Canadian government grant/incentive programs.
- Fundraising, investor-relations, or M&A; exposure.
- Experience with incentive, participant, contractor, vendor, or other high-volume payment operations.
- Familiarity with global payout platforms (PayPal, Tremendous/Global Reward) and the market-research industry.
- Exposure to US and India operations; systems such as QuickBooks, NetSuite, or Xero.

What Success Looks Like in 12 Months

A clean annual review, faster and more predictable closes, DSO materially reduced with zero bad debt, full covenant compliance with enhanced facilities secured, a reliable rolling forecast the owner can steer by, government incentives captured, and an investor-ready finance function positioned for the company's next phase of growth.

Pay: $100,000.00-$120,000.00 per year

Application question(s):

- What is Your Current Salary ?
- What is Your Expectation ?
- How soon You can Join us ?
- This is Onsite Job are you ok with it ?

Experience:

- Corporate finance: 8 years (preferred)

Work Location: In person

📌 Head of Finance (Toronto)
🏢 Mavrix Knowledge
📍 Toronto