Company Overview

Our organization is a agile and growing property management company specializing in professionally managed 55+ active adult communities. We currently operate four residential communities, with a fifth soon joining our portfolio, providing independent living environments designed for active seniors who value connection, lifestyle, and community.

Unlike traditional seniors care or assisted living, our communities are built for independent living and do not provide home care or medical services. Instead, we focus on vibrant, welcoming environments where residents maintain their independence while enjoying meaningful social engagement, wellness-focused living, and strong neighbourly relationships.

Our dedicated team provides seven-day operational coverage with a strong emphasis on exceptional customer service, proactive building management, and responsive maintenance. We believe thriving communities are built through communication, professionalism, respect, and genuine resident relationships — and as we grow, we remain focused on delivering positive living experiences that promote independence, social connection, and healthy, active living for today's seniors.

Position Summary

The Community Engagement Representative fosters a vibrant, welcoming, and connected community environment through wellness programming, resident engagement, volunteer coordination, and effective communication. In this role you plan and coordinate activities, facilitate resident clubs and committees, encourage participation, and serve as a key liaison between residents, volunteers, facilitators, and management. Your work is central to the social vitality of the community and to the lifestyle-focused, independent-living experience our residents value.

Key Responsibilities





Wellness & Lifestyle Programs

- Plan, organize, and coordinate wellness, recreational, educational, and lifestyle activities for residents.
- Coordinate facilitators, instructors, presenters, and resident-led clubs.
- Arrange lifelong learning presentations, workshops, and special events.
- Develop partnerships and outreach opportunities with community organizations and service providers.
- Promote resident participation and community involvement through engaging programming.
- Arrange off-site outings and excursions, including transportation, reservations, and resident safety logistics.
- Source and coordinate program supplies, entertainment, and vendors, working within the program budget set by management.

Community Engagement

- Serve as liaison and support resource for resident clubs, groups, and committees.
- Encourage resident leadership, inclusion, and community participation.
- Prepare and distribute newsletters, calendars, and community updates.
- Welcome new residents and help connect them to clubs, activities, and community life that match their interests.
- Support resident advocacy initiatives and help address community concerns in a professional and compassionate manner.
- Foster a positive and welcoming community atmosphere.

Communications & Feedback

- Gather resident feedback and ensure appropriate follow-up and resolution.




- Support and coordinate Resident Advisory Committee meetings and initiatives.
- Create communication materials including newsletters, posters, event notices, and calendars.
- Assist in resolving conflicts among clubs, groups, or participants through respectful communication and problem-solving.
- Maintain clear and effective communication with residents, staff, volunteers, and community partners.
- Track program attendance and participation and use the results to evaluate and improve future programming.
- Prepare and set up activity and event spaces and maintain program supplies and equipment.

Volunteer Coordination

- Recruit, onboard, orient, train, schedule, and support volunteers.
- Maintain volunteer records, schedules, and participation tracking.
- Evaluate volunteer programs and identify opportunities for growth and improvement.
- Recognize and encourage volunteer contributions to the community.
- Other duties as assigned by management.

Qualifications & Experience

Required

- Excellent interpersonal, communication, and organizational skills.
- Strong conflict resolution and customer service abilities.
- Ability to work collaboratively with residents, staff, volunteers, and community partners.
- Proficiency with newsletters, calendars, and basic administrative software.
- Passion for community building and resident engagement.

Working Conditions

- Combination of office, event, and community-based work.
- Ability to move throughout the community and assist with event setup as needed.
- May occasionally be required to attend meetings, events, or other work-related activities outside of their regular working hours.

Pay: $23.00-$26.00 per hour

Expected hours: 37.5 per week

Work Location: In person

📌 Community Engagement Representative - Senior Living (Sherwood Park)
🏢 CAN-DER Properties
📍 Sherwood Park