About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Summary:

As a fast-growing e-commerce company, our fulfillment network delivers thousands of packages to Yami customers every day. We are seeking a Warehouse Supervisor to lead the launch and ongoing operations of our new fulfillment center in Toronto. You will be responsible for the day-to-day operations of the entire facility, ensuring safety, quality, productivity, and efficiency, reporting to the warehouse manager.

Essential Job Responsibilities:

- Provide operational supervision in a specific warehouse division with 20-50 associates, plan daily manpower needs, set schedules to ensure the daily production capability and efficiency target.
- Maintain safety and 5S standards, conduct the safety training and 5S audit to comply with OSHA and company policies and procedures.
- Manage quality, productivity, inventory, equipment, facility management and customer delivery promises, ensure the operational goals are met and the standards are established and followed.
- Resolve problems and address staffing needs, handle the complexities and have troubleshooting skills, be able to determine the root cause of defects and implement corrective solutions by using DMAIC, Lean tools.
- Mentor,



supervise and develop associates and leaders in areas of responsibility, provide feedback and positive reinforcement, handle employee questions, concerns, and follow up with the intent to maintain a positive work environment.
- Need to be data driven, experience with operation metrics, can collect and analyze the existing data to conduct staff performance improvement initiatives.
- Collaborate with support teams including Process Engineer, ICQA, HR to engage in daily Kaizen and projects.
- Participate in process reengineering or WMS optimization from the insight of on-site practice.

Qualifications and Requirements:

- 3+ years of working experience in a warehousing, manufacturing, eCommerce operation or other relevant industries, including 1 year of management related experience.
- Strong communication skills in English and Mandarin.
- Dealing with Complexity.
- Must be OHSA certified to operate a forklift. Cherry picker, sit down and reach truck preferred.
- Availability: Ability to work a flexible schedule, including evenings and weekends, to meet business requirements.
- Status: Must have legal status to work in Canada (No sponsorship).

Compensation Transparency: The anticipated salary range for this role is $55,000 – $65,000 CAD per year.



Final salary offers are determined based on a variety of factors, including the candidate’s specialized experience, skill set, and existing skilled network in the local market.

Accessibility & Inclusion: Yami is an equal opportunity employer committed to diversity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Yami will provide accommodation to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate, please inform our team of the nature of any accommodation(s) that you may require.

AI Disclosure & Transparency: All final hiring decisions, interviews, and candidate evaluations are conducted by our human recruitment team. We ensure that our use of technology supports, rather than replaces, fair and equitable human judgment.Work Authorization: Applicants must be legally authorized to work in Canada at the time of application. Yami does not provide visa sponsorship or relocation assistance for this position.

Only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Application question(s):

- What's your ideal onboarding date?

Education:

- Bachelor's Degree (preferred)

Experience:

- Warehouse: 2 years (required)
- Team Leadership: 1 year (required)

Language:

- Chinese (required)
- English (required)

Work Location: In person

📌 Warehouse Supervisor ( Bilingual in Chinese) (Markham)
🏢 yami]
📍 Markham