General Manager — Canada Operations

MCL McGill Carriers Ltd. is an established Canadian automotive transportation and car-hauling company with five terminals across Canada. We provide safe, efficient, and reliable finished-vehicle transportation while delivering exceptional service to our customers.

Following our acquisition by Proficient Auto Logistics, Inc. (PAL), a U.S.-based publicly traded company, MCL is entering an exciting new phase of growth and development. We remain proudly Canadian while gaining access to the resources, capabilities, and opportunities of a leading North American automotive transportation and logistics organization.

PAL combines nine industry-leading operating companies and operates the largest auto transportation fleet in North America. With more than 90 terminal locations and over 1,650 employees—most of whom are drivers—PAL transports finished vehicles from automotive production facilities, marine ports of entry, and regional rail yards to dealerships across North America. Its scale, extensive geographic coverage, and established relationships with leading automotive original equipment manufacturers (OEMs) provide a strong platform for continued growth and service excellence.

We are seeking an experienced and results-driven General Manager to lead MCL’s Canadian operations and provide strategic and operational leadership across our five-terminal network. This senior management position is accountable for the overall operational, financial, safety, regulatory, customer, and people performance of the Canadian business.

At MCL, safety, operational excellence, and customer satisfaction are at the heart of everything we do. This is a unique opportunity to lead a close-knit Canadian team, shape the next chapter of our business, and make a meaningful impact within a growing North American organization where leadership, expertise, and results are valued.

Position Overview

The General Manager is responsible for the overall coordination, strategic execution, and operational performance of the Company’s Canada footprint and serves as the market leader for customer, employee and vendor interaction. While several administrative functions and resources are supported centrally through PAL, the General Manager ensures alignment of fleet operations, safety compliance, financial performance, and team development for the full MCL entity. The General Manager works closely with the senior leadership team to ensure the company’s goals and strategic initiatives are achieved while fostering an environment of growth, operational excellence, and customer satisfaction.

Key Duties and Responsibilities

· Lead the development and execution of strategies that drive growth, expand market share, and strengthen the organization's competitive position.

· Direct overall business operations, ensuring service excellence, operational efficiency, safety, and alignment with corporate objectives.

· Establish and optimize processes, systems, and performance standards across all functional areas, including fleet operations, customer service, and safety.





· Monitor organizational performance through financial results and key performance indicators (KPIs), implementing corrective actions and continuous improvement initiatives as needed.

· Drive business development efforts by identifying growth opportunities, expanding customer relationships, and entering new markets.

· Build and maintain strategic relationships with customers, suppliers, partners, and industry stakeholders to support long-term business success.

· Represent the organization at industry events, conferences, and business engagements to enhance brand presence and develop strategic partnerships.

· Negotiate and manage key customer and vendor agreements to maximize profitability while maintaining strong relationships.

· Oversee financial performance, including budgeting, forecasting, cost management, and resource allocation to ensure sustainable profitability.

· Foster a high-performance culture built on accountability, collaboration, leadership development, employee engagement, and exceptional customer service.

· Ensure effective talent acquisition, training, succession planning, and retention strategies are in place to support organizational growth.

· Ensure compliance with all applicable regulatory, legal, and safety requirements, partnering with compliance and safety leaders to promote a safe and compliant operating environment.

· Provide strategic insight and recommendations regarding growth opportunities, operational risks, and business performance improvements.

· Maintain transparent communication with corporate leadership and key stakeholders regarding organizational performance, initiatives, and critical business decisions.

· Champion the adoption of standardized processes and technology platforms, including transportation management systems (TMS).

· Support the integration of acquisitions and the successful expansion into new markets.

What You Bring to Us

· 10+ years of progressive leadership experience in the transportation, logistics, or supply chain industry, including 5+ years in senior executive roles with responsibility across multiple functions.

· Extensive operational expertise in car hauling, trucking, or related transportation services, including fleet management, capacity planning, regulatory compliance, and industry best practices.

· Proven success leading complex, multi-site operations and geographically dispersed teams through frontline and regional leadership structures.

· Strong understanding of transportation market dynamics, competitive landscapes, and regulatory requirements, particularly within Canada.

· Demonstrated ability to drive operational excellence, improve performance, and execute strategic initiatives in fast-paced environments.

· Bachelor's degree in Business, Supply Chain, Logistics,



or a related field preferred; MBA or other advanced business qualifications considered an asset.

· Solid financial acumen, including experience with budgeting, forecasting, cost management, and using financial and operational metrics to drive decision-making.

· Strong business and industry knowledge with the ability to translate market insights into operational and growth strategies.

· Exceptional leadership, communication, negotiation, and relationship-building skills, with a proven ability to influence and motivate teams at all levels.

· Effective problem-solving and decision-making capabilities, including the ability to navigate complex operational challenges using data-driven analysis.

· Bilingual (English and French) is a significant asset, depending on regional operations.

Additional Information

· This position is based in MCL’s primary office in Delta, BC, with regular travel to operating locations, customer sites, and industry events.

· We are committed to providing a scent-free workplace to ensure a safe and healthy environment for all employees.

How to Apply

Are you a strategic, results-driven leader ready to guide a growing Canadian transportation business through its next phase of development? MCL McGill Carriers Ltd. invites qualified candidates to apply for the position of General Manager — Canada Operations. If you have the leadership experience, operational expertise, and commercial acumen to strengthen performance across our five-terminal network, we will welcome the opportunity to hear from you. Please submit your resume and cover letter outlining your relevant qualifications, leadership experience, and interest in joining MCL. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Candidates must be legally eligible to work in Canada.

Equal Opportunity, Accessibility and Employment Equity

MCL McGill Carriers Ltd. is committed to providing an inclusive, accessible, and barrier-free recruitment and selection process. We are an equal opportunity employer committed to maintaining a workplace free from harassment and discrimination on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, disability, or any other ground protected under applicable human rights legislation.

If you require accommodation at any stage of the recruitment or selection process, please let us know. We will work with you to provide reasonable accommodation in accordance with applicable human rights, accessibility, and employment legislation.

We welcome applications from all qualified individuals and are committed to fair, equitable, and inclusive employment practices. In support of our commitment to employment equity and a diverse workforce, we encourage applications from women, Indigenous peoples, persons with disabilities, and members of visible minority groups.

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- In office parking
- RRSP match
- Vision care

Work Location: In person

📌 General Manager (Delta)
🏢 MCL MCGILL CARRIERS
📍 Delta