Job Description

Are you a people pleaser? Then we have the job for you! As a Night Auditor at the Hyatt Place Kelowna, your primary responsibilities will be running the end of day process and providing 100% Guest Satisfaction on the over night shifts.

Responsibilities & Skills

- Night Auditors are responsible for greeting and registering the guest
- Providing outstanding guest service during their stay
- Settling the guest’s account upon completion of their stay.
- Counting cash and enacting proper cash controls
- Proper telephone management of answering calls & transferring calls
- Making and modifying reservations and conducting concierge duties.
- Following up on known guest requests prior to the arrival time period
- Jump in to help our F+B team during breakfast, lunch and dinner services when needed.
- Balancing the days revenues and running the End of Day process.
- Will work with another individual at all times.
- Public Area cleaning and walk arounds will be required on the overnight shift





Qualifications

- Ability to work a flexible schedule as shifts will include evenings, weekends and holidays. Some afternoon shifts in case of call in.
- Previous serving experience in hotel or restaurant is an asset
- Constant Standing/Walking
- Solid verbal communication skills
- Positive attitude and excellent work ethic
- Detail oriented and organized
- Ability to work well alone as well as in a team environment
- Enjoys greeting guests in a courteous and professional manner

Job Types: Full Time, Permanent

Work Remotely

- No

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 24 per week

Benefits:

- Discounted or free food
- On-site parking

Experience:

- Front desk: 1 year (preferred)
- Hotel experience: 1 year (preferred)

Shift availability:

- Overnight Shift (required)

Work Location: In person

📌 Night Auditor (Kelowna)
🏢 Hyatt Place Kelowna
📍 Kelowna