Front Desk / Customer Service Representative
Location: South Edmonton, AB
Employment Type: Temporary, Full-Time
Assignment Start : September 21, 2026
Schedule: Monday to Friday, 8:00 AM – 4:00 PM
Position Overview:
Our client is seeking a professional and customer-focused Front Desk / Customer Service Representative to support a busy South Edmonton office for a temporary assignment. The successful candidate will be responsible for providing front-line customer service, assisting customers at the counter, answering incoming telephone calls, and ensuring a skilled and welcoming experience for all visitors and callers.Valid security clearance is mandatory for this position.

Key Responsibilities

- Provide professional and courteous customer service to clients and visitors at the front counter.
- Answer and manage incoming telephone calls in a timely and professional manner.
- Respond to customer inquiries and provide accurate information or direct inquiries to the appropriate department.
- Greet visitors and assist with general front-desk requirements.
- Maintain a professional, organized, and welcoming reception area.
- Support day-to-day administrative and customer service activities as required.
- Follow established office procedures, security protocols, and confidentiality requirements.
- Escalate customer concerns or complex inquiries to the appropriate staff member.
- Perform other related administrative and reception duties as required.

Required Qualifications





- Valid security clearance – mandatory.
- Previous experience in front-line customer service, reception, counter service, or a similar role.
- Strong verbal and written communication skills.
- Professional and courteous telephone manner.
- Ability to interact effectively with customers, visitors, and internal staff.
- Strong organizational and interpersonal skills.
- Ability to work independently while contributing effectively within a busy office environment.
- Strong attention to detail and professionalism.
- Reliable and punctual with the ability to commit to the full temporary assignment.

Assignment Details:

Position: Front Desk / Customer Service Representative
Location: South Edmonton, Alberta

Schedule: Monday – Friday

Hours8:00 AM – 4:00 PM

StatusTemporary, Full-Time

Security Clearance: Valid security clearance required

Primary Duties Front counter customer service, telephone support, reception and general administrative assistance

Ideal Candidate: The ideal candidate is a professional, dependable, and customer-focused individual who is comfortable working in a busy office environment and interacting with customers both in person and over the phone. Previous reception, front-desk, call centre, government/public-facing, or administrative customer service experience would be an asset

Pay: $19.00-$21.00 per hour

Application question(s):

- Do you hold a valid security clearance?

Work Location: In person

📌 Front Desk Receptionist / Customer Service (Edmonton)
🏢 SereneAid
📍 Edmonton