Job description:

We are looking for a qualified candidate to become Home Instead Red Deer Recruitment/Scheduling Coordinator. This key player is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to our clients. This postion will also assist in scheduling and on-call activities as part of a rotation. We are looking for someone who delivers results, assuming personal responsibility and working effectively with little direction. The candidate will build and maintain cooperative work relationships with others, communicating clearly and influencing them to consistently deliver their best.

Responsibilities

- Recruit CAREGivers to meet the needs of the business.
- Schedule & conduct applicant interviews in an effective and professional manner.
- Following Home Instead standards, conduct reference checks, criminal background & motor vehicle check.
- Schedule & conduct orientations and additional trainings throughout the year.
- Maintain all employment/personnel records as required for compliance, ensuring confidentiality.
- Develop & implement engagement strategies to promote CAREGiver retention & satisfaction.
- Write,



schedule & conduct CAREGiver annual reviews and all supervision including performance conversations, accountabilities, & problem resolutions.
- Work in partnership with the schedulers to coordinate CAREGiver schedules with an emphasis on creating high-quality matches with clients.
- Monitor, mediate, and log all client/CAREGiver activity utilizing the software system.
- Assist with the monthly newsletter.
- Maintain regular attendance at the office to execute job responsibilities.
- Assume on-call responsibilities one night a week minimum and rotating holidays
- Perform any and all other functions deemed necessary for the success of the company.

Qualifications

- 1+ years of experience in Human Resources
- Scheduling experience is an asset
- Experience with recruitment & hiring or scheduling
- Excellent written and verbal communication
- Salary commensurate with experience

Each Home Instead franchise is independently owned and operated.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: $48,000.00-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- Vision care

Experience:

- scheduling: 1 year (required)

Language:

- Clear English (required)

Work Location: In person

📌 Service Coordinator (Canada)
🏢 Home Instead Edmonton
📍 Canada