Overnights Department Manager (Canada)

Overnights Department Manager (Canada)

16 Sep
|
Canadian Tire #100
|
Canada

16 Sep

Canadian Tire #100

Canada

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader
automotive parts, accessories and service; sports and leisure products; and home products. Our Swift Current store is locally owned and locally managed and a huge supported of local charities and events.

Summary:

As a member of the store's Overnight Management Team, the Department Manager contributes to the success of the store by communicating the business objectives of the store to his/her team. The Department Manager is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. He/she ensures that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability.

Main Responsibilities and Tasks:

- Encourages and maintains a culture that values effective training, supervision, coaching and performance management.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Leads by example and consistently delivers an excellent customer experience.
- Implements and follows store policies and procedures that deliver a high-quality customer experience.
- Maintains quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
- Ensures department is appropriately staffed through effective planning and scheduling and according to store budget and customer needs.




- Plans and manages daily/weekly departmental activities and works with the team to execute them.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
- Assists in selecting and orientating new employees, store opening and closing responsibilities.
- Coaches and encourages team members in learning new retail operational processes and procedures and new skills in order to improve performance. Regularly provides informal and constructive feedback.
- Addresses issues and conflicts in a timely manner.
- This is an overnight, key carrying position.

Requirements:

- Experience in retail sales, execution and operations.
- Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
- Ability to operate a cash register is an asset.
- Experience in a Canadian Tire store is considered an asset.
- Results-oriented individual who thrives on achieving challenging goals.
- Ability to serve customers in a skilled manner and to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.




- Effective written and oral communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate, and follow up on team's activities and projects.
- Ability to find solutions to problems and make decisions.
- Ability to multitask, adapt and cope with challenging situations.
- Ability to obtain lift equipment certifications (training provided)
- Ability to obtain PAL (training provided)

More about the position:

Potential Career Opportunities

- Next levels: Store Manager and General Manager.

Physical Demands and Working Conditions

- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

Our offering includes

- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Discounts
- Learning and Development opportunities
- A culture of performanceaccountability
- A supportive and positive team environment
- Performance based incentives

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

- Employment Verification
- Criminal Records Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

📌 Overnights Department Manager (Canada)
🏢 Canadian Tire #100
📍 Canada

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