Elevate AI solutions at Infosys as an AI Chatbot Quality Engineer. This role, based in Mississauga or Montreal, focuses on quality assurance for cutting-edge chatbot technologies, ensuring reliability and accuracy. In this position, you will specialize in validating AI-powered chatbot solutions, including functional and conversational testing.

Your collaboration with AI engineers and business partners will help enforce Responsible AI standards while identifying risks such as prompt injection vulnerabilities and bias. Your testing will ensure that our products meet the highest quality standards within the evolving AI landscape. Key Responsibilities:

- Conduct validation of AI chatbot functionalities
- Test user experience for relevance and accuracy




- Identify risks and compliance issues in AI context
- Collaborate on integration and end-to-end chatbot testing
- Track defects and quality metrics using industry-standard tools Requirements:
- Bachelor’s degree or equivalent work experience
- At least 4 years of software testing background
- Strong skills in API and AI chatbot testing
- Located or willing to relocate to Ontario or Quebec
- Authorization to work in Canada without employer sponsorship Contribute to cutting-edge AI solutions through your advanced skills in testing and quality assurance.

📌 AI Chatbot Quality Engineer Mississauga/Montreal
🏢 Infosys
📍 Montreal