Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We provide high-quality IT professionals to support our clients’ technology transformation and modernization initiatives.

We are seeking an experienced Business System Analyst to support a major banking client on a Mandarin Support initiative for existing online banking applications.

The project involves converting the existing English user interface (UI) to Mandarin , with no functional changes to the applications. The successful candidate will work closely with Business Owners and technology teams to review and validate the Mandarin GUI, ensure appropriate business terminology and user experience, and consider accessibility requirements throughout the conversion.

Engagement Details

- Hybrid: 2 days per week in office
- Location: Downtown Toronto

Key Responsibilities

- Support the English-to-Mandarin UI conversion of existing online banking applications.
- Review existing English UI content, business rules, screen flows, labels, messages, and terminology.
- Work with Business Owners to review, validate, and confirm the Mandarin GUI and user-facing content.
- Ensure the Mandarin conversion maintains the existing functionality and user experience .
- Identify and document UI/content issues, inconsistencies, and potential impacts.
- Work closely with development, QA, UX, and business teams throughout the conversion and testing lifecycle.
- Support GUI validation, regression testing, and defect resolution to ensure no functional changes are introduced.




- Ensure accessibility considerations are incorporated into the Mandarin UI, including text presentation, readability, navigation, and user interaction.
- Document requirements, decisions, issues, and Business Owner approvals.
- Participate in Agile delivery activities as required.

Required Qualifications

- 7+ years of experience as a Business Analyst / Business System Analyst in enterprise technology environments.
- 4+ years of experience working as a Business System Analyst within software development/technology teams .
- Strong experience in requirements analysis, documentation, validation, and stakeholder management.
- Experience supporting UI/content conversion, localization, internationalization, or multilingual application initiatives .
- Strong experience working with Business Owners, development, UX, and QA teams .
- Experience with GUI review, validation, regression testing, and defect management .
- Robust analytical, communication, problem-solving, and attention-to-detail skills.
- Experience working in an Agile environment .

Preferred / Nice-to-Have Qualifications

- Professional proficiency in Mandarin and English , particularly written Mandarin.
- Experience with online banking or digital banking applications .
- Experience with English-to-Mandarin UI conversion or localization .
- Experience working with accessibility requirements and standards .
- Experience in banking, financial services, or other highly regulated environments .
- Familiarity with UI/UX principles, internationalization (i18n), and multilingual applications .

📌 Business System Analyst (Mandarin) (Toronto)
🏢 Dawn InfoTek
📍 Toronto