Become a Business Systems Support Representative with Wajax and lead user assistance efforts for application systems. Utilize your troubleshooting skills and application knowledge. Wajax seeks a detail-oriented candidate for Business Systems support.

Your primary duties will involve direct user support for inquiries related to applications such as Infor M3 ERP, emphasizing quality and efficiency in responses. You will collaborate with teams to escalate issues, develop training content, and ensure consistent communication. Key Responsibilities:

- Address and resolve business systems support requests
- Prioritize user inquiries and provide effective solutions
- Develop and distribute communication materials for users
- Maintain knowledgebase and training documents
- Provide on-call support as needed Requirements:
- College diploma or university degree in IT or related field
- 1-2 years experience in user support
- Bilingual in English and French preferred
- Robust working knowledge of ERP systems
- Excellent communication and analytical skills Drive improved user interaction through dedicated support while developing your career at Wajax.

📌 Business Systems Support Representative Wajax (Mississauga)
🏢 Wajax
📍 Mississauga