Elevate your career as a Senior Branch Operations Lead at CIBC in Montreal. Focus on team leadership and effective administration while serving clients in a banking setting. In this role, you'll contribute to the management of a small support team while overseeing branch operations. You will ensure compliance, manage performance, and enhance staff capability in your branch. Your expertise in people management will be vital to creating a rewarding workplace culture. Key Responsibilities:

- Manage operational and administrative branch functions
- Hire, train, and supervise staff effectively
- Ensure compliance with regulatory standards
- Support investment transactions and client interactions
- Drive customer service excellence across the branch Requirements:
- Current CIRO-ID certification
- Post-secondary education or relevant experience (4 years)
- Strong organizational skills for a dynamic workplace
- Effective communication in both French and English
- Ability to manage and resolve challenging situations Lead CIBC’s Wood Gundy branch in delivering top-tier client service and operational excellence.

📌 CIBC Senior Branch Operations Lead (Laval)
🏢 CIBC
📍 Laval