POSITION TYPE : Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE

SALARY SCALE : $53,412 to $61,343 annually

Why should I join Bruyère Health?

At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.

What is in it for me?

- Competitive perks program
- Defined benefit pension plan (when applicable)
- Wellness program and on-site gyms
- Employee perks program
- Mental health support through our Employee and Family Assistance Program
- Professional development and learning opportunities

What would my role be? Reporting to Manager, Outpatient Programs you will provide customer service, process incoming calls and voice-mail messages, confirm, book and register patient appointments, assist with filing and other clerical duties as required.

How do I qualify?

Required

- One (1) year Community College Diploma in clerical, office administration, or a health-related field
- Minimum of one (1) year of experience in an office environment including, preferably, medical and general office procedures
- Experience with Microsoft Office Suite
- Fluent in French and English (Candidates who do not meet this language requirement are eligible to apply for this position and may be considered if there are no other suitable applicants who meet this requirement.)

Preferred:
- Experience and proficiency in MEDITECH (basic)

What skills should I possess to succeed in the role?

- High-level data entry skills (efficient and accurate) for patient registration.
- Flexible and able to adapt to a changing work environment.
- Able to exercise judgment and discretion
- Able to take initiative in problem-solving.




- Demonstrated attention to detail and organizational skills.
- Able to offer professional customer service using a client-centered approach.
- Able to work collaboratively with an inter-professional team.
- Able to multitask effectively in a busy environment.
- Intermediate computer skills. - Proficient in and knowledge of Microsoft Office suite and other required computer-based programs
- Basic knowledge of medical terminology.

About Bruyère Health Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.

Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.

Additional Information

*To support a fair and inclusive hiring process, this posting will remain open until a sufficient number of applications has been received. We encourage interested candidates to apply early.

This posting is intended to fill an existing vacancy.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable,



in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

Bruyère Health uses artificial intelligence to screen and assess answers provided by applicants. All applications received are subsequently reviewed by a member of our team. The information received, including that which is reviewed and analyzed by artificial intelligence, is used and stored in a secure environment and in accordance with Bruyère Health’s privacy policy PHIL 04 - Privacy and Confidentiality of Personal Information.

Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All Bruyère Health employees are required to provide proof of full vaccination for all identified communicable diseases as per our Communicable Diseases: Health Surveillance and Management policy.

An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The next step is yours, apply now!

📌 Clerk, Outpatient Programs (Ottawa)
🏢 Bruyère Health
📍 Ottawa