Position Type

Permanent, Full-time

Posting Date

September 15, 2026

Expiry Date

September 30​, 2026

Posting Type

Internal and external

Location

- Main Location: AccessPoint on Danforth Hub, 3079 Danforth Avenue & 44 Mobile Drive
- You may be required to work at any other Access Alliance site

Supervisor Manager, Special Projects

Short Description The Community Action Coordinator will work from Access Alliance’s east location - AccessPoint on Danforth Hub and a new Population Health Clinic located at 44 Mobile Drive.

About Access Alliance

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre dedicated to improving health outcomes for the most vulnerable immigrants, refugees, and their communities. By providing direct services and addressing systemic inequities, the Centre envisions a future where Toronto’s diverse communities achieve health with dignity.

About the Population Health Clinic The Population Health Clinic is a neighborhood-based, interdisciplinary primary care model that brings health and community services together in one accessible location. Developed through a partnership of Community Health Centres, including Flemingdon Health Centre, Access Alliance, and South Riverdale Community Health Centre, the clinic is co-located within New Circles, a registered charity that provides free clothing, settlement support, employment training, and community connections to individuals and families facing barriers. This is designed to create a low-barrier pathway into the health system and build on trusted relationships already established within the community.

Through a collaborative team of physicians, nurse practitioners, registered nurses, allied health professionals, and administrative staff, the clinic will provide integrated, person-centred care that improves access to primary care, advances health equity, and supports better health outcomes for the communities it serves. This is an opportunity to be part of an innovative model of community-connected care that is helping shape the future of primary health care in East Toronto.

In this role, the Community Health Promoter plans, implements and evaluates community engagement, peer outreach, community ambassadors and related initiatives in accordance with the strategic directions of the organization, and integrates an anti-oppression health promotion focus into the work of the Centre. The community health promoter functions as a member of a multi-disciplinary team working with staff, program participants and the broader community to implement health promotion strategies as outlined in the Ottawa Charter and Declaration of Alma Ata.

A key function of the role is to support the system navigation needs of clients, helping them access and connect with appropriate health, social and community services and resources, while working collaborative with health care providers and community partners to address barriers to care.

Detailed Description

Responsibilities:

Community Engagement & Health Promotion

- Work with marginalized community members including newcomers, immigrants and refugees, volunteers, residents, agency alumni and other organizations to identify health priorities and work in collaboration with the community to plan for and implement strategies to achieve better health. The specific focus of this role is supporting and enhancing the peer outreach women program as well as the community ambassador model.




- Work with the interdisciplinary team, other organizations, Access Alliance clients and community groups to identify current and emerging needs of immigrants andnewcomers; and develop or strengthen programming to address those service gaps. The focus in particular is hard to reach and underserved communities facing barriers accessing social determinants of health, families and youth at risk of violence.
- Be familiar with and use diverse community engagement and outreach strategies including health education, creating supportive environments, community development, policy building and re-orienting community and supporter services to support people and communities to increase control over and improve their health.
- Act as a resource for community groups by facilitating workshops, seminar, information sessions or groups; by providing consultation, referrals and information, and by advocating on behalf of or for groups in the community.
- Mobilize the existing human and material resources in the community to enhance the capacity of the community to affect social change by developing self-help and social support networks, building coalitions and fostering grassroots leadership.
- Maintain familiarity with services and programs in the community, and share this information organizationally as appropriate. Develop and maintain information resources for the Centre and informational/ educational displays on selected community engagement and supporter topics as required.

Project Management

- Develop community based projects in conjunction with other staff that are responsive to needs, and in accordance with the strategic directions of the Centre, using a project management approach.
- Generate a process of stakeholder ownership, including community agencies, clients/ participants and community members, in the planning, delivery and evaluation of projects based on our values of interdisciplinary teams and collaborative approaches.
- Lead the Implementation of projects by:
- Participating in budget development and managing project activities as required
- Overseeing effective delivery of project activities
- Using a shared leadership, team based approach , provide guidance and direction to students, volunteers and project related staff to achieve identified project or program outcomes.
- Using a team based approach, provide guidance to volunteers and project related staff to achieve identified project or program outcomes.
- Evaluate programs to ensure that objectives are met and recommend changes to the day to day operations of the projects based on community input.

Research, Advocacy and Social Action

- Initiate, carry-out, participate in or monitor research on health needs involving and mobilizing the community of interest around the research, and from the research, develop transparent plans and positions upon which the Centre should base program and advocacy efforts.
- Initiate appropriate links with stakeholders including key foundations, educational and other institutions to promote the availability of the Centre as a learning site. For example,



developing initiatives in collaboration with the University of Toronto, Department of Health Sciences or the Joint Centre of Excellence for Research on Immigration and Settlement – Toronto.

Administration

- Participate in committees, work groups, projects, and chair and or take minutes at such meetings as may be required.
- Identify the need for or participate in the development of policies and protocols, and follow all protocols and policies of the Centre.
- Develop an annual work plan with inputs from supervisor, identifying actions plans, learning goals and professional development needs.
- Submit program statistics and reports on a timely basis.
- Participate in the development of funding proposals.
- Contribute to the vision, mission, values, principles and strategic directions of the Centre.
- Carry out other duties as may be assigned from time to time.

Qualifications And Experience:

Required

- Graduate degree in Health Sciences, Social Work, Immigration and Settlement Services or related field or a combination of relevant education and work experience;
- Minimum 3 years front-line experience in community engagement based program coordination, planning, implementation and evaluation;
- Thorough understanding of health promotion and community development principles;
- Experience working with low-income and other priority groups;

Preferred

- Strong understanding of the social determinants of health and the systemic issues affecting low income, multi-lingual and racialized communities;
- Success in partnership development and funding proposal writing;
- Experience managing project budgets;
- Good interpersonal, communication and teamwork skills;
- Ability to speak fluently in a language of one of the priority groups we serve (Arabic, Tigrinya, Dari/ Pashto, Bengali or other languages)

Asset

- Prior involvement in community based research;
- Experience mentoring staff, students or volunteers.

Salary: $67,543 – $81,467 Hours: 35 hours per week

Duration: Permanent

Bargaining Unit position: United Food and Commercial Workers, Local 175

Classification: Health Promoter

Please be advised that our organization requires all staff, students, and volunteers to be fully vaccinated. Proof of vaccination can be obtained from the Ministry site.

Access Alliance offers comprehensive group benefits coverage, annual vacation entitlement, cumulative sick leave entitlement, employee assistance programs. Access Alliance is HOOPP employer.

We thank all applicants for their interest but only those selected for an interview will receive acknowledgement. Please note that a criminal background check will be conducted for this position.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and 2SLGBTQI+ communities. We encourage candidate to include their relevant pre-Canadian experience in their application as applicable.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Access Alliance encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, lotions, hairspray, etc.) while at the Centre.

📌 Community Action Program Coordinator (Toronto)
🏢 ACCESS ALLIANCE
📍 Toronto