Join a dynamic team as a Quality Assurance Lead on a 12-month contract with high potential for extension. Focus on omni-channel testing and defect validation in a supportive environment. In this contract position, you will lead end-to-end testing and ensure release readiness across omni-channel customer journeys.

Collaborating closely with journey builders and developers, your role includes validation of data flows and personalization logic. Engage with a variety of stakeholders while developing and executing test scenarios to guarantee effective campaign delivery. Key Responsibilities:

- Develop comprehensive test plans and scenarios
- Validate audience selection, timing, and channel behavior
- Identify and retest defects across systems
- Document results and sign-off status for release readiness
- Collaborate with technical teams to resolve issues Requirements:
- Experience in testing digital and omni-channel journeys
- Solid understanding of QA methods and test case design
- Familiarity with platforms like SFMC and Tableau
- Excellent analytical thinking and attention to detail
- On-shore work capability is mandatory Bring your QA expertise for effective digital journey testing and become an indispensable part of our team.

📌 Contract Quality Assurance Lead Position (Toronto)
🏢 HISH IT SERVICES
📍 Toronto