We are seeking a reliable Customer Service candidate to join our growing dental lab in Burlington. This role is essential to keeping our lab running smoothly and providing excellent service to our dental clients.

WHY JOIN US?

At Durban Labs, we offer:

- Work in one of the leading laboratories in Canada
- Growing digital dental laboratory
- Great work culture and stable work environment
- Opportunity for growth
- Market-competitive salary packages

JOB DUTIES & RESPONSIBILITIES

- Entering and scheduling dental lab cases accurately
- Arranging courier pickups and deliveries
- Answering phone calls and emails from dental offices
- Assisting customers with questions, requests, and timelines
- Communicating case details with the production team
- Keeping records and case information up to date




- Supporting daily front office operations in a quick-paced lab

QUALIFICATIONS

- Strong attention to detail and accuracy
- Good data entry and organizational skills
- Able to multitask in a fast-paced environment
- Strong communication and customer service skills
- Professional and positive team player
- Able to use computers and office system efficiently

Schedule:
- 8-hour shift
- Monday to Friday

Work Location: In person Job Type: Full-time

Ability to commute/relocate

- Burlington, ON L7N 3N2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Customer Service (Burlington)
🏢 Durban Dental Labs
📍 Burlington