Full Time

West Kelowna, BC, Canada

Posted: 27-Apr-26

Summary:

Full-time positions available in Canada

Description:

At TimeTrex, we take pride in improving the efficiency of organizations by automating their workforce management. Our products and services play a critical role in our customer’s day-to-day business operations, directly affecting the lives of their most valuable resource, employees. If impacting hundreds of thousands of people every day appeals to you, this is your opportunity.

As a highly motivated and passionate Customer Service Representative, you will be responsible to help onboard new customers, answer support inquiries from existing customers and conduct product demonstrations. Each customer brings a unique situation to the table, so every day will be a fresh new challenge.

Above all, our top priority is to delight our customers, they can never be too happy!

Required Key Competencies:

- Basic knowledge of employment standard laws, payroll and general accounting principles.
- Experience using payroll, HR, or workforce management software platforms.
- Excellent written,



verbal and listening communication skills.
- Strong analytical and problem solving skills.
- Self-motivated and able to work independently.
- Sharp attention to detail.

Responsibilities:

- Answering e-mail and telephone support inquiries.
- Onboarding new customers and conducting application orientation.
- Conducting live product demonstrations.
- Documenting all customer communications.
- Assisting in updating and maintaining documentation and FAQs.

What We Offer:

- No evening or weekend shifts required.
- Market-competitive salary.
- Food/beverages allowance.
- Employer paid health and dental benefits.

If you are seeking a fast paced company, are passionate about learning new things and providing exceptional customer service, please apply.

Title:

Customer Service Representative

Level:

Entry

Type:

Employee

Employment Status:

Full Time

Wage Type:

Salary (Annual)

Posted:

27-Apr-26

Branch:

West Kelowna

Location:

West Kelowna, BC, Canada

Company:

TimeTrex Software Inc

📌 Customer Service Representative (West Kelowna)
🏢 TimeTrex
📍 West Kelowna