Job Overview

We are seeking an Entry Level Dental Receptionist to join our dental team. The ideal candidate will possess excellent communication skills.

Providing exceptional customer service, position offers an engaging environment where organization, efficiency, and patient care are prioritized.

Responsibilities

- Greet patients warmly and professionally, creating a positive first impression for visitors to the dental office.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient communications effectively.
- Utilize dental practice management software such as Dentrix and Epic to schedule appointments, update patient records, and process billing information accurately.
- Maintain comprehensive knowledge of medical terminology relevant to dental procedures to facilitate transparent communication with patients and staff.
- Verify insurance information, process claims, and handle billing inquiries with attention to detail and confidentiality.
- Ensure the cleanliness and organization of the front desk area while managing administrative tasks efficiently.
- Support the clinical team by preparing necessary documentation and ensuring all patient information is correctly entered into electronic medical records systems.
- Assist with administrative duties such as filing,



faxing, scanning documents, and managing office supplies to ensure operational efficiency.

Experience

- Prior experience working as a Dental Receptionist or in a similar role within a dental or medical office environment is highly preferred.
- Demonstrated proficiency with dental practice management software such as Dentrix and Epic is essential.
- Strong knowledge of medical terminology related to dentistry enhances communication with patients and clinical staff.
- Experience handling electronic medical records (EMRs) and insurance processing is advantageous.
- Proven ability to manage multi-line phone systems efficiently while maintaining professionalism under pressure.
- Previous office experience in a healthcare setting provides valuable familiarity with administrative workflows and compliance standards.
- Excellent organizational skills combined with effective communication abilities are critical for success in this role.

Join us in delivering outstanding patient experiences through exceptional administrative support and efficient office operations! Pay: $19.46-$21.00 per hour

Expected hours: No less than 35.0 per week

Benefits

- Dental care

Work Location: In person

📌 Dental Receptionist (North York)
🏢 Scarborough Dental Group
📍 North York