We are seeking an experienced and personable Dental Receptionist to join our multi-specialty dental practice. The ideal candidate is organized, professional, detail-oriented, and confident working in a busy dental office environment.

The Dental Receptionist will be an important part of our front-office team, providing exceptional service to patients while supporting the clinical team and ensuring the day-to-day operations of the practice run smoothly.

No evenings or weekends.

Key Responsibilities

- Greet and welcome patients in a warm, professional, and friendly manner.
- Manage a multi-line telephone system, including scheduling appointments, confirming visits, answering questions, and directing calls appropriately.
- Schedule, reschedule, and cancel appointments while maintaining an efficient and organized schedule.
- Maintain accurate and up-to-date patient records using Tracker Dental Software.
- Verify patient insurance information and assist with insurance-related inquiries.
- Process patient billing, payments, and other financial transactions accurately.
- Assist with administrative duties including filing, data entry, scanning, correspondence, and maintaining patient documentation.
- Communicate effectively with patients, dental professionals, referring offices, and insurance providers.
- Coordinate closely with clinical staff to support efficient patient flow throughout the day.
- Maintain a clean, organized, professional, and welcoming reception area.
- Protect patient confidentiality and follow office policies and procedures.




- Provide consistently compassionate and professional customer service.

Qualifications

Required

- Willingness to travel, we travel to our satellite office several times a month(we provide transportation to and from)
- Previous experience in a dental office, medical office, or similar front-desk administrative environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Professional and compassionate approach to patient care.
- Comfortable using computers and office technology.
- Ability to operate a multi-line telephone system.
- Strong administrative, data-entry, and record-keeping skills.

Preferred

- Previous experience as a Dental Receptionist.
- Experience using Tracker Dental Software.
- Solid knowledge of dental terminology and common dental procedures.
- Experience with dental insurance verification, billing, and payment processing.

What We’re Looking For We are looking for someone who takes pride in creating a positive patient experience and understands that the front desk is an essential part of a successful dental practice.

The successful candidate will be reliable, organized, friendly, skilled, and comfortable working as part of a team.

To Apply: Please submit your resume through Indeed. We look forward to hearing from you!

Pay: $20.00-$29.00 per hour

Expected hours: 35.0 – 42.0 per week

Advantages

- Extended health care
- On-site parking

Work Location: In person

📌 Dental Receptionist (London)
🏢 Boca Dental Specialists Group
📍 London