Roles and Responsibilities

Project Planning & End-to-End Delivery

- Lead the end-to-end planning and delivery of complex DevOps initiatives, from mobilization and scope definition through implementation, rollout, stabilization, and handoff.
- Create and maintain an integrated delivery plan covering:
- Squad deliverables
- Cross-team dependencies
- Milestones and timelines
- Environment readiness
- Testing and approvals
- Communications
- Rollout activities
- Operational readiness
- Identify and manage the critical path, ensuring dependencies and deliverables remain aligned with overall project objectives.

Cross-Functional Coordination
- Coordinate delivery across one or more DevOps squads and enterprise partner teams, including:
- Infrastructure
- Cloud
- Security
- ServiceNow
- Application teams
- Data teams
- Platform teams
- Quality Engineering
- Production Support
- Work closely with Product Owners, Technical Leads, Architects, Engineers, Quality Engineers, Security teams, and business/technology stakeholders to clarify:
- Business and technical outcomes
- Roles and responsibilities
- Delivery sequencing
- Acceptance criteria
- Dependencies and constraints

Governance & Delivery Management
- Establish appropriate governance structures, meeting cadences, decision-making paths, delivery controls, and escalation mechanisms.
- Manage and maintain:
- Scope
- Schedule
- Resources
- Risks
- Issues
- Assumptions
- Dependencies
- Decisions
- Changes
- Ensure ownership, accountability, and target dates remain clearly defined.
- Drive action closure and proactively address delivery gaps, conflicting priorities, resource constraints, access issues, setting blockers, data-quality concerns, and integration dependencies.

Testing, Release & Operational Readiness
- Coordinate test planning, user acceptance testing, production-readiness reviews, implementation activities, and post-implementation validation.
- Manage required evidence, approvals, and sign-offs for releases and implementations.
- Coordinate releases across Development, Stage, and Production environments.
- Ensure operational ownership, support processes, documentation, and handoff activities are completed successfully.

Stakeholder Management & Communication
- Prepare concise,



decision-focused status reports for program and DevOps leadership covering:
- Accomplishments
- Upcoming milestones
- Delivery forecast
- Dependencies
- Risks and issues
- Decisions required
- Recovery actions
- Coordinate stakeholder communications, readiness activities, demonstrations, information sessions, support planning, and adoption activities.
- Translate complex technical delivery details into clear business impacts, risks, and decision points.

Documentation & Continuous Improvement
- Ensure deliverables, processes, decisions, and operational ownership are properly documented and transitioned to the appropriate teams.
- Apply lessons learned and continuous-improvement practices to:
- Improve delivery predictability
- Reduce manual effort
- Strengthen delivery processes
- Reduce recurring operational risks

What You Need to Succeed Project & Delivery Management
- Strong project-management experience delivering complex technology initiatives involving multiple squads, platforms, and enterprise partner teams.
- Demonstrated experience working on initiatives involving:
- DevOps
- Software delivery
- Developer platforms
- CI/CD
- Security controls
- Source-code management
- Engineering enablement
- Ability to build integrated plans, identify the true critical path, manage interdependent deliverables, and hold multiple teams accountable for commitments.

DevOps & Software Delivery Knowledge
- Practical understanding of the software development and delivery lifecycle.
- Understanding of the relationship between:
- Source-code repositories
- Build pipelines
- Security scanning
- Deployment orchestration
- Environments
- Approvals
- Production support
- Ability to work effectively with both technical specialists and business stakeholders.

Risk, Issue & Dependency Management
- Excellent risk, issue, dependency, and change-management skills.
- Sound judgment regarding when to:




- Resolve issues independently
- Escalate risks
- Engage stakeholders
- Seek leadership decisions
- Strong ability to proactively identify blockers and drive them to resolution.

Leadership & Communication
- Excellent facilitation, written communication, organization, and follow-through.
- Confidence working with senior leaders, technical specialists, and cross-functional teams.
- Ability to operate effectively in a matrixed environment where delivery depends on teams that may not report directly to the Project Manager.
- Self-directed, pragmatic, and outcome-focused.
- Comfortable bringing structure and clarity to ambiguous or evolving initiatives.

Required Experience

DevOps Tools & Platforms
- Experience with standard DevOps tools, practices, and Enterprise Pipeline environments is strongly preferred.
- Working knowledge of tools and platforms such as:
- Bitbucket / GitHub
- Jenkins
- CDD
- Jira
- Confluence
- ServiceNow
- Checkmarx One
- Snyk
- Kosli
- Grafana
- Tableau
- Cloud platforms
- Infrastructure and deployment technologies

Security & Compliance
- Experience coordinating security-control implementation and related delivery activities.
- Experience with:
- Vulnerability-management workflows
- Security exceptions
- Compliance evidence
- Release gating
- Production-readiness activities
- Security approvals and controls

Data & Application Management
- Experience working with application inventories and application portfolio identifiers.
- Familiarity with:
- Repository metadata
- Data reconciliation
- Database updates
- Dashboards
- ETL processes
- Data-quality remediation

Release & Environment Management
- Experience supporting releases across Dev, Stage, and Production environments.
- Experience coordinating:
- Technical testing
- Business validation
- Implementation
- Production deployment
- Post-implementation verification
- Experience managing dependencies and readiness across multiple technical teams.

Project Management & Agile Tools
- Experience with Jira and/or Planview AgilePlace.
- Project-management certification or formal Agile delivery training is an asset; however, demonstrated delivery experience is more important than certification alone.

📌 DevOps Project Manager (Toronto)
🏢 PeoplePilot
📍 Toronto