Position Summary

DIRECTOR, DATA STRATEGY & PROCESS IMPROVEMENT

Job ID: 7036

REGULAR/FULL-TIME

Location: BURNABY, BC To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

- Join one of BC’s Top Employers!
- Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote robust, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

Please note: Eligibility for benefits offered is based on employment status DIRECTOR, DATA STRATEGY & PROCESS IMPROVEMENT

($127,112 - $149,543 Annually)

POSITION SUMMARY

Reporting to the Vice President, Strategy and Innovation, the Director, Data Strategy and Process Improvement provides strategic and operational leadership to transform BC Housing’s data environment into a trusted, integrated, and decision-enabling asset. The position leads the delivery of enterprise data planning and data management services that support effective data sharing, informed decision-making, improved service delivery,



and public accountability across BC Housing (BCH), its shareholder, and sector partners. The role provides enterprise direction and oversight to align data priorities, support consistent data governance practices, manage data-related risk, and build data literacy capability across the organization to enable a data centric workforce.

The position also provides strategic leadership for enterprise-wide process improvement and organizational effectiveness initiatives, including establishing governance, frameworks, methodologies, and capability required to advance enterprise-wide process optimization to support the achievement of strategic objectives. The role serves as a trusted advisor to senior leadership by providing strategic insights, recommendations, and oversight to enable evidence-based decision-making, foster a culture of continuous improvement, and strengthen the BCH’s long-term organizational capabilities and institutional effectiveness.

CANDIDATE PROFILE The successful candidate will have the following:

EDUCATION & EXPERIENCE:

- Master’s degree in Data Science, Information Management, Computer Science, Public Administration, Business Administration, or other relevant fields.
- Extensive experience in data governance and management, analytics, operational engineering, process improvement and/or digital optimization in a large, complex public sector organization.
- Considerable experience leading enterprise-wide data transformation involving legacy systems and fragmented data environments, including establishing and operating data governance frameworks in a federated or matrixed organization.
- Or an equivalent combination of education, training and experience acceptable to the Employer.
- Criminal Record Check (Tier 1) Required

KNOWLEDGE, SKILLS AND ABILITIES:

- Extensive knowledge of enterprise data governance, data architecture, and modern data management practices.
- Considerable knowledge of analytical methods, business intelligence, and emerging technologies that support data management including cloud platforms and artificial intelligence.
- Considerable knowledge of privacy, security, records management, and regulatory requirements applicable to public sector data.
- Considerable knowledge of process improvement principles, theories, methodologies, and tools.
- Excellent leadership, communication, presentation and interpersonal skills.
- Proficient in the use of Microsoft Office and relevant software.
- Stakeholder engagement, influence, and negotiation skills in complex environments.
- Program and change management skills across multiple lines of business.
- Excellent strategic leadership skills to manage complex,



multi-stakeholder process improvement initiatives.
- Ability to design and lead performance improvement initiatives.
- Ability to learn and understand the departmental policies and procedures and BC Housing’s mandate and programs
- Ability to translate technical concepts into clear business and policy insights.
- Ability to lead through ambiguity and drive sustained organizational change.
- Ability to balance enterprise standards with local operational realities.
- Ability to build trust in data as a credible foundation for decisions and public accountability.
- Ability to work successfully with executive leaders and governing bodies to influence strategy and organizational change.

Please note that this excluded management position is a new position created by the employer. This created position is subject to the provisions of article 3.2 of the BCGEU Administrative/Clerical Division collective agreement. This article requires the employer and the BCGEU to reach a mutual agreement as to the exclusion status of the position which is currently outstanding. The permanent excluded status of this position remains outstanding and may be established as a BCGEU position. Pay, benefits, and terms of conditions of employment may be affected by this change.

How to Apply:

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

(When there is a pop up asking if you wish to view only secure items, press no)

As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process.

If you require accommodations at any point during the application and hiring process, please contact [email protected].

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

📌 Director, Data Strategy and Process Improvement (Burnaby)
🏢 BC Housing
📍 Burnaby