Take on a pivotal role as the Disability Claims Director at iA Financial Group, focusing on service quality, employee engagement, and innovative operational strategies within a hybrid work environment. You will spearhead the Specialized Services team responsible for overseeing disability claims management, ensuring adherence to compliance standards and enhancing operational efficiency. Leadership, strategic insight, and collaboration will be essential as you drive improvements that positively impact client experiences.

Key Responsibilities:

- Lead teams in achieving high-performance service standards
- Mentor specialists and encourage data-driven operations
- Optimize processes and enhance capacity for scalability
- Advise on compliance with regulations and internal standards
- Engage with internal and external stakeholders effectively Requirements:
- Proven management experience in disability claims
- Relevant bachelor’s degree or equivalent experience
- Solid leadership and strategic planning abilities
- Excellent analytical skills, customer-focused mindset
- Fluency in French for communication with diverse clients Elevate disability management operations through innovative leadership at iA Financial Group.

📌 Disability Claims Director at iA Financial Group (Toronto)
🏢 iA Financial Group (Industrial Alliance)
📍 Toronto