Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience 1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort

Responsibilities

Tasks

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Respond to complaints of guests
- Register arriving guests and assign rooms
- Receive and deliver items and messages for guests
- Prepare and submit progress and other reports
- Perform front desk duties
- Confirm transportation and accommodation reservations
- Receive payment for goods or services

Supervision
- Staff in various areas of responsibility

Experience and specialization





Computer and technology knowledge

- MS Outlook

Additional information Work conditions and physical capabilities
- Attention to detail
- Large workload
- Tight deadlines
- Work under pressure

Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player

Benefits

Health perks

- Dental plan
- Health care plan

Financial benefits
- Bonus
- Gratuities
- Group insurance benefits
- Life insurance

Other Benefits

- On-site housing options

Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

- Supports newcomers and/or refugees with foreign credential recognition

Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

📌 front desk supervisor (Banff)
🏢 The Kenrick Hotel
📍 Banff