Job ID

78619

Job Title

Hospitality Associate (Cashier, La Piazza)

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/09/14

Job Type

Seasonal (Non-Eligible)

Close Date

2026/09/18

Employee Group

SEIU Hospitality

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Job Code

010274

Existing Vacancy

Yes - Newly Created Position

Target Number of Openings

1

Hours per Week

24

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Facility/Workstation: La Piazza

Campus Location: MUSC

Classification: 1-General

Position: Hospitality Associate (Cashier)

Employment Status: Seasonal Part-Time

Hours: Minimum 24 hours per week, up to 39.5 hours per week

Hourly Wage Rate: $23.26 per hour

Anticipated Normal Work Schedule

Monday to Thursday: 5:00 p.m. to 10:30 p.m.

Friday: 5:00 p.m. to 9:00 p.m.

Note: This schedule is subject to change. The incumbent may be required to work weekends and evening hours.

Summary

As a Hospitality Associate (Cashier), you will represent McMaster University Hospitality Services and provide exceptional customer service in a fast-paced food service environment.

Key Responsibilities

Represent McMaster University Hospitality Services in a professional manner.

Maintain cash handling experience and proficiency.

Operate a point-of-sale (POS) terminal.

Make change for customers and balance cash tills.

Provide excellent customer service and follow all McMaster University cash-handling procedures.

Work effectively in a busy environment while meeting customer demands with a strong focus on front-line customer service.

Work at all stations as required and perform duties necessary to ensure prompt and courteous customer service.

Maintain cleanliness and tidiness of shelves, work areas, floors, walls, counters, and equipment.

Work effectively under pressure.





Perform duties efficiently and accurately.

Demonstrate and consistently provide high-quality customer service.

Work both independently and as part of a team.

Refer to the Cashier for additional responsibilities.

May be required to successfully complete a cashier's test.

Education and Experience Requirements

Previous experience in a high-volume production environment is required.

Strong communication, reading, writing, and English language skills are required.

Minimum two (2) years of experience in a quick-paced cashier position.

Application Information

Email: [email protected] In Person:

Hospitality Services

Main Office, Commons Building, Room 116

Office Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

(Closed from noon to 1:00 p.m.)

How To Apply To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion,



who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at (phone hidden) ext. 222-HR (22247), or

Faculty of Health Sciences HR Office at ext. 22207, or

School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews.

If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

📌 Hospitality Associate (Cashier, La Piazza) (Canada)
🏢 McMaster University
📍 Canada