16 Sep
|
Kings Energy Services
|
Nisku
16 Sep
Kings Energy Services
Nisku
Inside Sales (Applications Champion) The Inside Sales Product Specialist is responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. They should be able to close sales and meet targets.
The Inside Sales Product Specialist should be a good listener, able to build instant rapport and achieve customer satisfaction. They will build quotes and estimates and provides technical data and support of the KINGS product lines.
Position Responsibilities
- Take direction and fulfil responsibilities from the Director Corporate Development and Distribution
- Act as a product specialist on the KINGS product lines, stay informed about product and service information updates.
- Provide sales and technical support for the KINGS product lines, upsell products and services and make product recommendations
- Build rapport and communicate information to customers and respond to customer inquiries and complaints of KINGS product lines quickly and efficiently.
- Identify sales opportunities and close sales to achieve company quotas and KPI’s
- Liaise with purchasing and/ or shipping to determine status of orders, manage changes and cancellations in sales orders.
- Prepare documentation, backup reports, customer quotations and invoicing in a timely manner.
- Maintain and ensure accuracy of customer information, requirements, coding, signatures, PO’s, etc. for invoicing.
- Maintain updated customer files and billing system information.
- Assist with office and administration duties when required.
- Work closely with the VP of Sales and Marketing with evaluation and monitoring of required KPIs
- Initiate Nonconformance reports where products and services do not meet Purchase Order, Contract or Work Order requirements
- Assist with and track RMAs
- Demonstrate and emphasize safety conscious attitude
Education And Experience
- High school diploma and equivalent years of experience or Bachelor’s degree in Marketing, Business or a related field
- Proven experience in a customer-facing role in a related industry
- Related sales support experience in the oil and gas sector
- Familiarity with Kings product line is an asset.
Additional Skills And Experience
- Excellent verbal and written communication skills, with an ability to develop and maintain internal and external working relationships.
- Well-developed time management, organizational and prioritization skills with robust attention to detail, and the ability to problem solve and manage multiple projects simultaneously.
- Strong computer skills: proficiency in MS office suite.
- Ability to maintain a high level of confidentiality and accuracy in all documentation and data entry; including company sensitive information.
- Strong quantitative and analytical skills.
- Demonstrated ability to effectively work within a complex, fast-moving work environment with minimal supervision.
- Willingness to take a hands-on approach in developing systems and procedures.
- Experience with purchasing, shipping and receiving procedures.
📌 Inside Sales (Applications Champion)- Nisku, AB
🏢 Kings Energy Services
📍 Nisku