Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative and clinical tasks. Your expertise will help streamline office operations, support patient care, and maintain accurate medical records.

This position offers an exciting opportunity to contribute to a compassionate healthcare setting where your organizational skills and medical knowledge will make a meaningful difference.

Responsibilities

- Greet patients and visitors warmly, providing excellent front desk support in a fast-paced workplace.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly.
- Maintain and update electronic medical records using Epic and other electronic health record systems with precision and confidentiality.
- Assist with patient check-in and check-out procedures, verifying insurance information and collecting necessary documentation.
- Support clinical staff by preparing exam rooms, sterilizing equipment, and handling administrative tasks related to patient care.
- Utilize Accuro management software for scheduling, billing, and patient record management when applicable.
- Handle administrative duties such as filing, data entry,



and managing office supplies to ensure smooth daily operations.
- Communicate effectively with patients regarding appointment reminders, test results, or follow-up instructions using clear medical terminology.

Qualifications

- Proven experience working in a medical or dental office environment with familiarity in front desk operations.
- Strong knowledge of medical terminology to accurately interpret and communicate clinical information.
- Experience with electronic medical records systems such as Epic or similar platforms is highly preferred.
- Proficiency in dental software like Dentrix is a plus for dental office settings.
- Excellent organizational skills with the ability to multitask efficiently in busy office environments.
- Previous experience handling multi-line phone systems and managing appointment scheduling.
- Demonstrated administrative experience supporting healthcare professionals or front desk functions.

Join our team to be part of a vibrant healthcare environment where your skills are valued, your efforts make an impact, and every day offers new opportunities to grow professionally! Pay: $38,000.00-$45,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Medical Office Assistant (Vancouver)
🏢 VUHC
📍 Vancouver