Job Summary

We are seeking an energetic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the welcoming face of our practice, managing front desk operations with enthusiasm and professionalism. Your primary focus will be ensuring smooth patient flow, accurate appointment scheduling, and efficient administrative support.

If you thrive in a quick-paced environment and enjoy helping others, this position offers a rewarding opportunity to make a positive impact on patient care every day.

Responsibilities

- Greet patients warmly, verify their information, and check them in for appointments with a friendly and professional demeanor
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
- Maintain accurate electronic medical records using Epic or similar systems, ensuring confidentiality and compliance with privacy regulations
- Use Dentrix or comparable dental practice management software to schedule appointments, process billing, and update patient information
- Assist with insurance verification, claim submission, and follow-up to ensure timely reimbursements
- Handle administrative tasks such as filing, faxing, scanning documents, and managing office supplies




- Coordinate with clinical staff to ensure patient flow is seamless and all necessary documentation is prepared ahead of appointments

Qualifications

- Prior experience as a dental receptionist or medical office assistant highly preferred; familiarity with dental office procedures is a plus
- Strong knowledge of medical terminology and electronic medical records systems like Epic or similar platforms
- Proficiency in Dentrix or other dental practice management software; experience with Epic is advantageous
- Excellent communication skills for front desk interactions and multi-line phone system management
- Demonstrated organizational skills with attention to detail in handling administrative duties
- Previous office experience in a healthcare setting is desirable; familiarity with medical office procedures is beneficial
- Ability to multitask efficiently in a busy environment while maintaining professionalism and compassion

Join us in delivering exceptional patient experiences by providing outstanding administrative support! This paid position offers an engaging work environment where your skills directly contribute to the health and well-being of our community. Pay: $17.60-$19.00 per hour

Work Location: In person

📌 Medical Receptionist (Brantford)
🏢 Henry Medical Centre
📍 Brantford