About IGV Housing

Making Homes Easier to Build and Possible to Own

Housing is one of the defining challenges of our time. Communities need more homes. Governments need better delivery models. Families need a new process to get into home ownership.

The reason those needs aren't being met isn't a lack of effort, it's a lack of connection. Construction, capital and ownership have always been treated as separate problems, solved by separate players. Nobody was looking at the whole system.

IGV was built to change that. We connect modern methods of construction, smarter capital and a new process to home ownership into one integrated platform so each part strengthens the others instead of working in isolation.

The result is housing that's faster to build, more certain to fund, and genuinely possible to own. That's what we mean when we say we're not improving one part of housing. We're redesigning the whole system.

Overview The Office Administrator and Receptionist is responsible for ensuring the smooth day-to-day operation of IGV's corporate office and administration, reception and shared workspaces. Reporting to the People & Culture Manager, this role is the operational hub of the business—creating a professional workplace for employees, customers, suppliers and visitors while supporting HR administration, procurement coordination, finance administration, health and safety administration, travel, events and internal communications. This is a hands-on role for someone who enjoys variety, thrives in a fast-paced environment and takes ownership of getting things done.

You will continually identify opportunities to improve systems, simplify administration and enhance the employee and customer experience.

Key Responsibilities

1. Office Operations & Workplace Management

- Oversee the day-to-day operations of IGV’s offices, reception areas, meeting rooms, and shared workspaces.
- Manage office operating budgets and supplier relationships.
- Support office moves, workspace improvements, and facilities coordination.

1. Customer Experience





- Deliver a qualified and welcoming front-of-house experience.
- Manage incoming calls, mail, and general enquiries.
- Coordinate meeting room bookings and hospitality requirements.
- Support company events and activities.

1. Administration & Leadership Support

- Provide administrative support to the leadership team.
- Maintain company records and document management systems.
- Coordinate travel, accommodation, meetings, and related logistics.
- Support internal communications across the business.

1. HR Administration

- Maintain employee records and HR documentation.
- Coordinate recruitment administration, interviews, and onboarding activities.
- Prepare employment documentation and induction materials.
- Support payroll administration, leave records, and timesheets.
- Support the in-house training program and maintain associated records.

1. Procurement & Finance Administration

- Generate purchase orders accurately and promptly from approved purchase requests, ensuring appropriate financial coding.
- Monitor outstanding purchase orders and follow up with suppliers regarding delivery dates.
- Assist with obtaining supplier quotations and supporting procurement activities.
- Escalate pricing or invoice discrepancies to Finance or Procurement as appropriate.
- Assist with supplier onboarding and related document management.
- Support month-end purchasing accruals and reporting.
- Prepare procurement reports as requested by management.
- Maintain electronic filing and document control for procurement and finance records.
- Provide general administrative support to the Finance and Procurement teams.

1. Staff Engagement & Culture

- Coordinate staff events, celebrations,



and recognition activities.
- Develop and support employee wellbeing initiatives.
- Assist with internal communications and community engagement.
- Contribute to a positive workplace culture aligned with IGV’s values.

1. Continuous Improvement

- Identify and implement improvements to office systems and administrative workflows.
- Recommend technology and process improvements to increase efficiency.
- Develop and maintain effective document management practices.
- Simplify administrative processes while maintaining quality, accuracy, and compliance.
- Support continuous improvement initiatives across Corporate Services.

Role Expectations
- Takes ownership of responsibilities and follows through to completion.
- Maintains exceptional organisational and administrative standards.
- Builds positive and effective relationships across the business.
- Demonstrates initiative and resolves problems independently.
- Communicates professionally, confidently, and effectively.
- Maintains confidentiality, professionalism, and integrity.
- Continuously identifies opportunities to improve processes and ways of working.

Qualifications & Experience
- 3–5 years’ experience in office management, executive administration, business administration, or a related field.
- Experience supporting multiple business functions in a fast-paced environment.
- Strong Microsoft 365 skills, including Outlook, Word, Excel, Teams, and SharePoint.
- Excellent organisational and time management skills.
- Outstanding customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to manage competing priorities, interruptions, and changing demands effectively.
- Experience coordinating HR administration.
- Experience supporting procurement and/or finance administration.
- Valid BC Driver’s Licence.

Pay: $25.00-$28.00 per hour Expected hours: 40.0 per week

Benefits

- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Office Administrator & Receptionist (Port Alberni)
🏢 IGV Housing
📍 Port Alberni