About the Role

We are seeking a highly motivated Office Administrator/Receptionist to support operations, administration, and customer interactions. This role is ideal for someone who is organized, detail-oriented, and able to think critically and work independently. Much of our day-to-day work comes through customer emails, orders, and changing priorities, so strong attention to detail, follow-through, and good judgment are important.

Our team is small, and everyone works together to keep the business running smoothly. We do not micromanage, so we are looking for someone who takes ownership of their work, can recognize what needs to be done, and is comfortable taking initiative and finding practical solutions when challenges arise.

Key Responsibilities:

- Serve as the first point of contact at the reception desk for customers, visitors, and incoming phone calls
- Monitor and respond to customer emails and ensure inquiries and requests are followed up on in a timely manner
- Prepare and send customer quotations, including printing quote packages, obtaining pricing, and providing quotes to customers
- Provide customers with order status updates and follow up on outstanding information as needed
- Prepare and maintain work orders, purchase orders, and other customer or shop documentation
- Assist the shop floor with printing, organizing, and providing required job documentation
- Enter invoices and assist with basic accounting and administrative tasks
- Organize and maintain the office, reception area, lunchroom, and common areas
- Monitor office and shop supply needs and place orders as required
- Assist with employee onboarding, HR paperwork, and other administrative tasks
- Coordinate company events, meetings, and other office activities
- Run occasional errands and provide general administrative support to management




- Assist management with day-to-day tasks and other front-office or administrative needs as required
- Identify opportunities to improve organization, communication, and administrative processes
- Handle customer, employee, and company information with discretion and maintain confidentiality

Requirements

- Business College Diploma required
- Previous relevant office administrative experience
- Proficient in Microsoft Office Suite
- Professional and respectful communication with customers, visitors, and team members
- Self-motivated, proactive, and comfortable taking ownership
- Strong organizational and communication skills
- Ability to manage multiple priorities in a dynamic environment
- Experience with basic accounting and administrative tasks
- Strong problem-solving mindset; able to troubleshoot and find solutions independently

This Role is NOT for Someone Who:

- Prefers strict, repetitive procedures and rigid workflows
- Needs constant supervision or step-by-step instructions
- Is uncomfortable with change or taking initiative

Why Join Us You will work directly with company leadership, gain exposure to both operations and administration, and play a key role in keeping the business organized. This role offers variety, responsibility, and the opportunity to make a visible impact on daily operations.

We value initiative, problem-solving, and reliability, and offer a supportive environment where your contributions are noticed and appreciated.

Thank you for applying. We appreciate your interest in joining our team; however, only candidates selected for an interview will be contacted.

Teghs Manufacturing is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $19.00-$25.00 per hour

Perks

- Casual dress
- Company events
- On-site parking

Work Location: In person

📌 Office Administrator/Receptionist (Kitchener)
🏢 Teghs Manufacturing
📍 Kitchener