About Naseeha Mental HealthNaseeha Mental Health is a leading Muslim mental-health organization providing culturally responsive, confidential, and accessible mental-health services across North America. Our core services include a 24/7 helpline, therapy programs, and community education.

Position OverviewThe Operations Coordinator plays a critical role in keeping Naseeha's day-to-day operations running smoothly. This position blends financial administration, human resources coordination, and project support for grant-funded programs. The ideal candidate is organized, discreet with sensitive information, comfortable managing multiple priorities, and confident working independently in a remote workplace.

Key ResponsibilitiesBookkeeping & Finance Support

- Support the organization's finance firm with monthly bookkeeping, including tracking and organizing receipts
- Assist with reconciling expenses against budgets and financial records
- Support the preparation and coordination of internal and external audits
- Attend weekly meetings with the finance representative to review status, flag issues, and align on priorities

Human Resources

- Coordinate onboarding and offboarding for employees and contractors, including documentation, system access, and orientation logistics
- Maintain accurate and up-to-date HR records and ensure compliance with organizational policies
- Administer payroll processing in coordination with finance and leadership
- Manage day-to-day operation of HR systems,



including time-off tracking and approvals
- Prepare, track, and maintain employee and contractor contracts
- Support internal employee communications, including policy updates and HR announcements

Project & Grant Management Support

- Support the management of active grants, including tracking key deliverables and requirements
- Monitor and maintain a calendar of reporting deadlines to ensure timely submissions
- Coordinate communications and follow-ups with donors and funders alongside program and leadership staff

Qualifications

- 2+ years of experience in an operations, administrative, HR, bookkeeping, or coordinator role (nonprofit experience an asset)
- Familiarity with basic bookkeeping/accounting concepts and expense reconciliation
- Experience with HR administration, including payroll and employee records, is an asset
- Strong organizational skills with the ability to manage multiple deadlines across different functions
- High degree of discretion and professionalism when handling confidential financial and personnel information
- Comfortable working independently in a remote, distributed team environment
- Strong written and verbal communication skills
- Proficiency with common productivity, HR, and accounting/bookkeeping software (e.g., QuickBooks, payroll platforms, Google Workspace)
- Alignment with and sensitivity to Naseeha's mission and the communities we serve
- Must be eligible to work in Canada

📌 Operations Coordinator (Canada)
🏢 Naseeha Mental Health
📍 Canada