16 Sep
|
SaskPower
|
Weyburn
Join SaskPower in Weyburn as a Part time Customer Support Representative, offering essential service to the community. This role is temporary and enhances customer satisfaction through direct interactions and inquiries management. This position serves as the main point of contact for customers dealing with service requests, billing inquiries, and outage reports.
You’ll assist in providing comprehensive information regarding corporate policies and regulations. Your ability to assess customer needs will directly influence their experience and satisfaction. Key Responsibilities:
- Deliver critical information to customers over the phone and in-person
- Handle customer complaints and direct them to appropriate resources
- Process incoming payments and prepare necessary invoicing
- Maintain accurate records and communications for the department
- Provide support in training and onboarding new team members Requirements:
- Bachelor’s Degree or relevant diploma in Business Administration
- 2 years in administrative or customer service roles
- Excellent communication and interpersonal skills
- Familiar with Microsoft Office Suite and other software applications
- Accuracy in detail and ability to work independently or within a team Utilize your customer service skills to ensure effective communication for SaskPower's clients.
📌 Part-Time Customer Support at SaskPower (Weyburn)
🏢 SaskPower
📍 Weyburn