Step into an extraordinary role at Hotel Zed in Tofino, BC, as a Night Auditor and Guest Service Agent. Embrace a fun-loving atmosphere while enriching guest experiences day and night.

At Hotel Zed, we prioritize our team's happiness and seek an outgoing individual to serve as a Guest Services Agent/Night Auditor. This unique role includes working two night audit shifts and three day shifts each week, focusing on guest satisfaction and operational excellence.

Ideal candidates are tech-savvy, detail-oriented, and possess robust multitasking skills.

Key Responsibilities:

- Create memorable guest experiences through friendly service
- Check in and check out guests efficiently
- Manage bookings and handle concierge duties
- Perform night auditing and security tasks
- Share important updates with other staff members

Requirements:

- Must work two night audit shifts weekly
- Relevant customer service experience preferred
- Strong communication and problem-solving abilities
- Ability to manage pressure with a fun-loving attitude
- Eagerness to contribute to a supportive team

Join our dynamic Fam-Jam and elevate guest services at Hotel Zed!

📌 Night Auditor & Guest Service Specialist (Vancouver)
🏢 Kaizen Lab
📍 Vancouver