Drive cutting-edge HR service solutions as the Senior Director of People Experience Delivery at lululemon. This role requires strategic oversight and is in-person for optimal collaboration until January 2028. In this pivotal position, you'll bring your 10+ years of experience to lead lululemon’s People Solutions team.

Your mission encompasses ensuring high-quality service delivery while fostering an inclusive and growth-oriented environment. Amplify the employee journey and enable leaders through effective operational frameworks. Key Responsibilities:

- Manage Tier 0/1 support and service quality metrics
- Lead enhancements for the People Solutions operating model
- Facilitate seamless workforce transitions and support changes




- Drive knowledge management and continuous improvement
- Provide insights and governance for service delivery Requirements:
- Over 10 years in HR service delivery and leadership
- Successful management of cross-functional initiatives
- Strong operational thinking with execution capability
- Excellent relationship-building and communication skills
- Insight-driven decision-making capabilities Contribute to lululemon's commitment to employee satisfaction and operational excellence through strategic HR initiatives.

📌 People Experience Delivery Senior Director Role (Vancouver)
🏢 lululemon athletica
📍 Vancouver