Now Hiring: Experienced Team Member at The UPS Store

Job Title: Print and Shipping Associate – The UPS Store#629

Location: 1854 Carling Ave, Ottawa, ON K2A 1E3

Schedule: Part-time

About the Role:

Are you an experienced retail, shipping, and printing professional looking to join a energetic team? The UPS Store is seeking a customer-focused, detail-oriented individual to join our team as a Retail & Print Associate. In this role, you will be responsible for providing excellent customer service while assisting with a variety of shipping, packing, and printing services. This is a family-owned business where we value every team member as part of our close-knit work family.

Key Responsibilities:

- Provide custom printing, copying, and document finishing services (including lamination and Binding)
- Assist customers with shipping and packing
- Process shipments using UPS and other carriers
- Handle faxing, scanning, and mailbox services
- Operate a point-of-sale system (POS) and manage cash transactions
- Maintain a clean, organized, and professional store environment
- Support and implement local marketing initiatives, including outdoor marketing, promoting in-store services and special offers

What We’re Looking For:

- Extensive printing experience is required (including wide format printing)
- Experience with finishing equipment
- Experience with graphic design programs (Photoshop, Illustrator, etc.) is an asset
- Previous experience at The UPS Store, FedEx Office, USPS, or a similar retail environment
- Strong customer service, and communication skills
- Ability to follow the 5-step sales & customer service process.
- Ability to work efficiently in a fast-paced environment
- Basic computer skills and familiarity with office equipment
- A friendly and outgoing personality with the ability to multi-task
- Ability to adhere to The UPS Store® uniform standards




- Strong attendance and the ability to work well in a team environment
- Positive attitude and willingness to learn and retain information during the probation period

Skills Needed:

- Previous experience in retail shipping and/or print industry is highly preferred
- Experience in graphic design and proficiency in Photoshop or similar programs is an asset
- Strong upselling skills with the ability to promote products effectively.
- Basic math skills for handling cash transactions and providing change.
- Proficient in using computers and commonly used business software (Familiarity with POS systems is advantageous.)
- Quick and accurate typing and data entry
- Effective verbal and written communication
- Ability to multi-task in a fast-paced environment

Compensation and Benefits:

- Hourly Rate: minimum wage
- Average Weekly Hours: 8-10 hours per week, with the potential for hours and days to increase based on store needs
- Performance Bonuses: Available based on individual and store performance
- Growth Opportunities: Potential for career advancement within the company
- Work Environment: A friendly and supportive team culture
- Free On-site Parking: Available for all employees
- Store Discount: Enjoy a 10% discount on all store products and services

Why Join Us?

- Competitive pay based on experience
- Growth opportunities within the company
- A friendly and supportive work environment
- A family-owned business where everyone is valued

How to Apply:

If you have previous experience in printing and shipping services and are looking for a great team to be part of, we’d love to hear from you! Apply today by submitting your resume.

The UPS Store® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Part time, Casual

Pay: $18.00-$20.00 per hour

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Print and Shipping Associate (Ottawa)
🏢 The UPS Store 629
📍 Ottawa