Job Summary The Legacy/BAU Program Manager will join a high-impact team in DIO-CRO, accountable and responsible for managing a cross-functional portfolio, individually having strategic and operational program management responsibilities for Equinix’s initiatives. The PM is responsible for initiatives driving continuous improvement and transformation to our Legacy/BAU corresponding systems enablement functions, required to support the sales organization.

The ideal candidate will possess experience in Agile methodologies, particularly in SAFe framework, and will have a proven track record of managing global teams and executing large-scale Agile projects. This role requires a strategic thinker with strong technical skills in JIRA and Confluence.

Guides and advises Legacy/BAU team to complete their projects and is responsible for ensuring that agile standards/methodologies are followed.

Responsibilities:

The role encompasses a variety of responsibilities and skills including program/project management of scope, schedule and budgets, dependency & risk management, strategic planning and thought leadership, stakeholder management across multiple levels of executive leadership and teams, and a continuous improvement mindset. This role will partner closely with technology program director, business subject matter experts, product development and change management/enablement teams to deliver process, policy, data and AI technology transformation.

- Develop detailed program plans, including scope, schedule, and drive accountability for timely delivery across cross-functional teams.
- Facilitate Project Core Team meetings, used to mitigate risks, make decisions, and accelerate project execution
- Participate in our SAFe Program Increment (PI) planning workshops, engaging participants to define Agile Goals, Initiatives, Capabilities, Epics, and User Stories




- Effectively manage, motivate and champion a team of cross-functional project members, ensuring alignment and collaboration to achieve program goals
- Act as the primary point of contact for program stakeholders, providing regular updates, managing expectations, and facilitating communication across teams and varied levels of leadership (VP+) across the organization
- Identify and remove potential risks and issues that could impact program success and develop mitigation strategies to address them proactively
- Leverage data insights to propose project execution strategies and measure results
- Ability to identify issue root cause(s), develop project business case, procure stakeholder alignment and recommend prioritization of solutions for your assigned projects
- Identify opportunities for process and policy improvements and implement best practices to enhance program efficiency and effectiveness
- Bring ideas, innovation, and beginner’s mind to help in forming a vision for Legacy/BAU excellence

Qualifications

- 5+ years’ experience of complex project management (technical implementations, process innovation, standardization & simplification), preferably in a business operations capacity
- Demonstrated ability to improve efficiency of business processes with both technology and process improvement methodologies




- Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome obstacles and guide others towards a unified path forward
- Ability to define goals and metrics, develop actionable plans, and manage work to achieve desired outcomes while operating at a sense of urgency and fostering the same in others
- Ability to assess situations and make decisions in a systematic and decisive manner.
- Effectively uses data as a tool for decisions and is able to illustrate solutions or impact that is easily understood by stakeholders
- Ability to articulate ideas clearly and succinctly in a variety of settings and styles.
- Build trusting relationships, credibility, and use solid communication and influence skills to partner effectively with stakeholders to improve decision-making and business outcomes
- Deep understanding of how to work directly with a large number of cross-functional stakeholders and drive teams with differing perspectives & methodologies in a unifying direction to improve decision-making and business outcomes
- Ability to learn quickly and work effectively in the face of ambiguity, shifting priorities, and a rapidly changing environment. Maintains a positive outlook and motivates/champions self and team members in the midst of stresses and tensions of a high-profile area
- Ability to point to specific examples of having managed large, cross-functional transformation projects, program development and the business results achieved
- Accountability – assumes ownership for achieving personal and team goals
- Experience with Project Management tools a plus
- Diploma to a Bachelor's Degree preferred

Additional Details:

Location: 151 Front St ON M5J2N1 Toronto Ontario CAN M5J 2N1 ( REMOTE )

- Duration: 3 months
- Pay Range*: CA$70 - CA$80 per hour
- Weekly Schedule: 40 hours
- T4 Contract - You will work for Equinix Under Allegis Pay role

📌 Project and Program Manager (Toronto)
🏢 Equinix
📍 Toronto