The BARLO MS Centre is a state-of-the-art facility designed to offer coordinated care and research for patients living with MS. It is the largest multiple sclerosis centre in Canada and is home to internationally renowned MS clinicians and researchers.

The MS Clinical Trials Program is currently seeking a Research Coordinator I. This Research Coordinator I will conduct the day to day coordination of research activities and implementation of clinical trial protocols involving investigational drugs and/or devices. They will be responsible for a variety of administrative duties and research specific tasks pertaining to multiple study protocols.

Don’t meet every single requirement? Studies have shown that people in underrepresented communities are less likely to apply to jobs when they don’t meet every single qualification. We are dedicated to building an inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we still welcome you to apply.

Duties/Responsibilities

Administrative Duties (50% of work time)

Ensures maintenance, collection, transcription, and entry of study related data, in accordance with hospital and privacy regulations.

General office duties e.g. filing, mailings, courier services, ensuring stocked and maintained inventory /supplies/equipment/software.

Designs all source documents (templates, tracking files, forms, guidance documents) for the collection, and management of information/data.

Organizes, sets up, and maintains study equipment.

Research Specific Tasks (40% of work time)

Ongoing coordination of study activities; day to day project management of timelines, resources, deliverables, and study tasks.

Quantitative and qualitative data collection, including performing cognitive assessments, surveys, cleaning data, and conducting interviews.

Coordinates participants and helps with screening /recruitment.

Assists with Research Ethics Board (REB) submissions.

Liaises with multiple internal and external stakeholders at local and international levels, navigates stakeholder relationships, and responds proactively to anticipated challenges.





Contributes to the presentation of research related information: reports, proposals, publications, presentations, manuscripts, abstracts, newsletters, posters etc.

Helps develop processes, tools (workflow, Gantt charts), and resources to support team members, and projects.

May participate directly in the design, development, and inspection of technical projects, or in the theoretical or applied scientific work of the department.

Troubleshoots/solves logistical and technical obstacles.

Biological sample collection (Phlebotomy, dry blood spot testing etc.), processing and shipping according to TDG/IATA.

Day to Day Project and Staff Guidance Tasks (10% of work time)

May train, coordinate, and/or delegate tasks (including overseeing quality control of submitted assignments) to Research Assistants, casual staff, and internal/external collaborators.

May onboard personnel (e.g. study monitors, students) and oversee development and maintenance of staff competence in required areas.

May conduct some conflict resolution.

Performs Cross Functional and Other Duties as Assigned and/or Requested.

All staff are expected to carry out their assigned duties and responsibilities in a manner which prioritizes patient and employee safety, and confidentiality. Key accountabilities in this regard include:

Strict compliance with patient/employee confidentiality practices and policies.

Strict compliance with patient/employee safety practices and standards.

Appropriate identification, reporting and response to patient/employee confidentiality breaches in accordance with established policies and procedures.

Appropriate identification, reporting and response to patient/employee safety risks and incidents/events in accordance with established policies and procedures.

Qualifications, Knowledge and Skills





Undergraduate Degree and 2 years of relevant experience working in clinical trials, OR demonstrable equivalent combination of specialized education and experience.

Health Canada Division 5 certificate is required.

TCPS CORE 2 certificate is required.

Good clinical practice certificate is required.

RCR (Responsible conduct of Research) is an asset.

TDG/IATA certificate is preferred.

Phlebotomy workshop/certificate is an asset.

Clinical Research certificate is an asset.

Basic understanding of science, including applicable theories, frameworks, and models.

Project coordination skills.

Knowledge of Healthcare research.

Experience with plain language writing is an asset.

Experience working with a diversity of stakeholders is an asset.

Basic computer skills with Microsoft Office experience, and database software.

Experience with video conferencing software. (Zoom, Microsoft Teams etc.)

Aptitude for analytical problem solving skills.

Excellent verbal, written, and interpersonal communication skills.

Empathy and ability to cope with emotionally difficult situations participants may be facing.

Professional.

Self-motivated.

Punctual.

Organization skills and ability to manage multiple projects simultaneously.

Ability to work in a quick paced, adaptable environment.

Computer skills.

Ability to work independently and as part of a team.

Attention to detail.

Proven ability to learn new skills.

Ability to assimilate new information, and concepts quickly.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process.

When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

📌 Research Coordinator I MS Clinical Trials Research Program (Toronto)
🏢 Unity Health Toronto
📍 Toronto