Shape the future of client engagement at BIS Safety Software as a Client Success Manager. Lead the onboarding journey for organizations adopting our safety software. We are searching for a dedicated individual to fill the Client Success Manager role, focusing on guiding current clients through the implementation of our software.

This position involves collaborating with a range of stakeholders, delivering training, and ensuring that clients achieve their safety and compliance goals efficiently. Key Responsibilities:

- Oversee onboarding projects to ensure client success
- Provide customized training sessions to client teams
- Manage client data migration and configuration needs
- Build lasting relationships with project teams and clients
- Drive improvements in onboarding processes and documentation Requirements:
- 5+ years in Customer Success, Training, or Client Implementation
- Experience with SaaS solutions and onboarding enterprise clients
- Strong communication skills to explain complex systems
- Experience in Learning Management Systems or EHS software
- Language proficiency in Spanish or French is a plus Drive successful adoption and ensure long-term client satisfaction with BIS Safety Software.

📌 SaaS Client Success Manager at BIS Safety (Toronto)
🏢 Bis
📍 Toronto