For over 60 years, Dick’s Lumber has been a trusted supplier to builders, developers, and contractors across Western Canada.

We offer a comprehensive range of lumber, engineered wood products, building materials, and value‑added services—backed by deep product knowledge and strong industry relationships.

Key Responsibilities

- Serve as the primary point of contact for assigned customers, building solid, professional relationships that foster trust and long‑term loyalty.

- Represent company with professionalism, ensuring every customer interaction reflects our commitment to respect, courtesy, and exceptional service.

- Ensure customers receive requested products and services promptly and accurately.

- Conduct regular follow‑ups to confirm satisfaction and identify additional needs or opportunities.

- Address customer concerns by investigating issues, interpreting policy, and taking appropriate action to resolve problems. Escalate complex situations to the Business Development Manager when necessary.

- Perform additional duties as required.

Qualifications

- Post‑secondary education in Business, Sales, Marketing,



or a related field is an asset.

- Minimum 3 years of sales and customer service experience in lumber, building materials, or construction.

- Strong knowledge of industry products, architectural/structural plans, and market trends.

- Ability to read and interpret blueprints.

- Proficiency with MS Office and Outlook.

- Proven sales and cold‑calling experience.

- Excellent communication, presentation, and interpersonal skills.

- Strong attention to detail, analytical thinking, and problem‑solving ability.

- Highly organized, able to multitask and meet deadlines in a fast‑paced environment.

- Ability to lift up to 50 lbs.

- Strong negotiation skills and the ability to work collaboratively.

- Working knowledge of OH&S; and WCB regulations.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.

📌 SALES ACCOUNT MANAGER (Alberta)
🏢 Dick's Lumber u0026 Building Supplies
📍 Alberta