Who We AreWe’re your local adventure experts —helping you expand your vehicle’s potential, creating more space for friends and family, peace-of-mind protection for your prized gear and bigger possibilities for your next weekend escape or road trip with no return date.

Whether you’re answering a spontaneous call to the wild or carefully plotting a cross country journey—we ensure you find the right fit for your vehicle and activity, install it on the spot or ship it out same-day, then set you up with care and maintenance resources so it’s Reliable For Life.

Rack up. Head out. Explore More.

What You’ll DoWe are seeking a reliable, motivated and customer-focused Sales Associate & Installer to join our team. In this dual role, you will provide exceptional customer service, share product knowledge, and install various products such as bike racks, storage boxes, hitches, and other outdoor/vehicle equipment. This position requires a blend of hands-on installation skills and effective communication to convey product features and benefits.

Previous installation knowledge and experience is an asset. This role will have 1-2 shifts per week most of the year but has more shifts available during the summer period.

Sales & Customer Service:

- Greet and assist customers in selecting products that meet their needs using a consultative sales approach.
- Provide detailed product information, including features, benefits, and installation options.
- Assist with product demonstrations and recommend suitable accessories or add-ons.
- Process transactions accurately and manage customer orders, returns, and inquiries.
- Maintain accurate store records, including invoices, sales receipts, purchase orders,



appointment bookings, special requests, hold tags, phone messages, inventory transfers, and cash outs.

Product Installation:

- Install products such as bike racks, storage boxes, hitches, and other gear efficiently and safely.
- Ensure all installations meet company standards and customer expectations.
- Provide guidance to customers on product use and maintenance.
- Perform basic troubleshooting for any installation-related issues.

Inventory & Maintenance:

- Assist in maintaining inventory levels and ensuring the sales floor is well-stocked.
- Keep installation tools and work areas organized and clean.
- Collaborate closely with the sales and technical team; stay updated on new products, promotions, and company policies.
- Contribute to improving processes related to customer service and product installation.
- Ability to lift up to 50 lbs unassisted
- Comfort with installing roof racks and working under vehicles (e.g., for hitch installations)
- Perform other related duties, as required.

What You’ll Earn We want you to feel comfortable and be able to support your authentic lifestyle. As part of our unique compensation package, you will earn spiffs on certain sales and installations in addition to your base hourly wage. Different from commission,



our spiffs are very attainable and are a substantial part of your compensation.

What We’re Looking For

- Minimum 1 year customer service experience;
- Automotive and/or mechanical knowledge preferred;
- Passion for adventure and/or cars;
- Excellent communication and problem solving skills;
- Ability to communicate professionally with our community and gear guides;
- Capacity to work well in a team and collaborate with others;
- Safety-first mindset; and
- Ability to contribute to a respectful culture and healthy work environment

Rack Attack welcomes and encourages applications from people with disabilities. As an equal opportunity employer, we are committed to expanding our efforts to become a more inclusive, secure and respectful workplace. Human Resources will accommodate any needs under the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process. Job Type: Part-time

Pay: $17.00-$18.00 per hour

Benefits

- Dental care
- Paid time off
- Store discount
- Vision care

Flexible language requirement:
- French not required

Work days:
- Weekends as needed

Ability to commute/relocate:
- Winnipeg, MB R3H 0V5: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Can you drive standard/manual? (not a requirement)
- Can you lift up to 50 pounds?

Experience:
- Automotive/Mechanical: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)

Licence/Certification:
- Driver's Licence (required)

Work Location: In person

📌 Sales Associate (Part-time) (Winnipeg)
🏢 Rack Attack
📍 Winnipeg