Elevate your career as a Personal Banking Associate at TD Canada Trust in Richmond, British Columbia. This role engages with customers, providing essential banking solutions and financial guidance.

At TD, you will be a vital part of the Personal & Commercial Banking team, working to enhance the customer experience. This position requires exceptional relationship-building skills while addressing customer inquiries regarding financial services, investments, and accounts.

Candidates should have strong organizational abilities and an understanding of digital banking trends to foster confidence in clients.

Key Responsibilities:

- Engage customers with financial advice and service transactions
- Guide clients to appropriate staff for solutions




- Educate on digital banking tools and processes
- Support staff with cash and non-cash transactions
- Recommend process improvements for customer experience

Requirements:

- High School diploma and 1+ years relevant experience
- IFC or equivalent certification within 90 days
- Familiarity with MS Office and banking software
- Solid communication skills in client interactions
- Mandarin or Cantonese skills are an asset

Leverage your customer service skills while providing outstanding financial guidance at TD Canada Trust.

📌 Customer-Focused Personal Banking Associate (Richmond)
🏢 TD
📍 Richmond