Drive the future of roadside assistance with BCAA as an Assistant Manager at our Burnaby Depot. Lead a motivated team of Fleet Technicians dedicated to member satisfaction.
This full time position emphasizes leadership, safety, and operational excellence. You'll play a vital role in coaching and developing your team while overseeing the service quality of roadside operations. Exceptional interpersonal skills and a solutions-driven mindset are key.
Key Responsibilities:
- Train and develop team members to meet performance goals
- Conduct roadside visits to ensure safety compliance
- Hold Fleet Drivers accountable for performance metrics
- Encourage a culture of engagement and unity
- Achieve high customer satisfaction through NPS/CSI metrics
Requirements:
- At least 3 years' experience in the automotive field
- Supervisory experience is essential
- Red Seal certification or equivalent experience
- Comfortable using MS Office software
- Clean Class 5 BC Driver License required
Enhance your career by leading a dedicated roadside assistance team at BCAA.
📌 Assistant Manager for Roadside Fleet (Burnaby)
🏢 BCAA
📍 Burnaby