Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

What You Will Do

Complete the current claim intake process through telephone contact with members

Conduct claim investigations via appropriate communication channels

Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, third party insurers, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments

Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss

Document claim data accurately to support all data reporting requirements





Maintain adequate reserves based on exposure and authority level

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply

Who You Are

Post-secondary education completion

2-3 years customer service experience

1-5 years prior claims handling experience preferred

Excellent communication skills both written and oral

Excellent organizational skills

Superior customer service and interpersonal skills

Please note that we may use AI tools to help us through the recruitment process.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Pay: $49,000.00 per year

Work Location: Hybrid remote in Thornhill, ON L3T 7P9

📌 Auto PD Adjuster (Thornhill)
🏢 CAA Club Group
📍 Thornhill