Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies.

Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is passionately helping customers be more successful by delivering exceptional experiences, Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive setting brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What you will be doing

SUPERVISE

- Deal with customer questions and concerns in a timely fashion
- Deal with employee questions and concerns in a timely and professional manner
- Ensure all Gerrie documented procedures are adhered to
- Inform Manager of any problems immediately
- Handle all aspects of the branch as required when the manager is absent

PURCHASING

- Prepare and issue purchase orders
- Provide feedback on market conditions
- Review and ensure backorders are filled
- Transfer Material From Other Branches As Required
- Deal with vendors in a professional manner

INVENTORY CONTROL

- Review count variances and either investigate or approve an investigation
- As determined by the Branch Manager, review insight levels and provide feedback to Branch Manager and Central Purchasing Manager
- Review stock regularly for damage and obsolescence
- Review branch defective stock, watching for repetitive trends, and control the Head Office defective returns

SALES

- Provide price, stock and delivery information as required




- Handle customer orders as required
- Treat customers in a professional manner, with a positive attitude, and provide good
- Customer service
- Expedite orders, when necessary, to maintain a high level of Customer Service
- Ensure staff adhere to the Gerrie commitment of “Quality Service”
- Provide technical and process assistance to all order desk and counter staff assigned to their branch
- Ensure company specials are promoted by the order desk and counter and fully displayed
- Ensure Counter displays are neat, organized and current
- Assist Manager with the preparation annual planning and budgeting

OUTSIDE SALES

- Call on assigned accounts
- Explore avenues where the potential to increase sales exists
- Inform customers of specials and promotions

QUALITY

- In the absence of a manager, will be the Quality Representative for the branch
- Ensure the criteria in the “Branch Inspection Report” are adhered to and follow up when not in compliance
- Ensure charting is complete and accurate

VENDOR

- Deal with vendors in a professional manner
- Promote the company in positive manner
- Do not play one vendor off against the other
- Maintain scheduled appointments and see vendors at the scheduled appointment time
- Maintain and develop strong vendor relationships

GENERAL

- Develop a working understanding of the company's customers and suppliers and maintain a professional image within all interactions
- Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric




- Meet and exceed set objectives and department goals and ensure timely completion of all extra tasks as assigned
- Assist/ensure the overall smooth operation of all functions within the branch
- Ensure all credits are entered in a prompt manner and are initialed
- Ensure daily deposits are made and cash submittal form is initialed
- Ensure the timely completion of any/all extra tasks as assigned by Branch Manager or the Executive
- Enter, maintain, control and review contracts and special pricing agreements
- Prepare, organize and control projects/quotations and direct shipments
- Prepare staff time sheets or cards in the absence of the manager
- Maintain confidentiality of information

PROBLEM SOLVING

- Be able to recommend creative solutions to various issues that may arise.

PERSONAL DEVELOPMENT

- Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills.
- Participates on committees and special projects as requested.

COMMUNICATION

- Communicate clearly and concisely both orally and in writing.

QUALITY

- Understands and adhere to ISO policies and procedures.

What you bring to the table

- Post secondary education in electrical/business
- 5+ years experience in the electrical distribution industry
- Relevant experience is an asset.

We believe in taking care of our people

- Major medical + dental coverage for yourself and your dependents (flex plan options available)
- Employee Assistance Program
- Global travel coverage
- Pension plan with contribution matching
- Training, development and career growth opportunities
- Tuition re-imbursement program
- Promote from within culture
- A diverse and inclusive workplace
- Caring and nurturing environment

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!

- Flexible interview options are available!

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📌 Branch Supervisor (Kitchener)
🏢 Gerrie Electric Wholesale
📍 Kitchener