Provide functional support for Oracle Cloud HCM applications, including Benefits, Recruiting, Payroll, Absences, Time, and other core HR processes.

- Partner with People team stakeholders and business owners to understand business needs, identify issues, and recommend practical functional solutions.
- Analyze and document business requirements, process changes, enhancements, and system impacts.
- Support intake, analysis, prioritization, and delivery of system enhancements and defects through JIRA/CAB and change management processes.
- Work with HR, IT, vendors, and stakeholders throughout development, testing, and deployment.
- Provide business process walkthroughs to QA and automation teams.
- Identify business scenarios, positive and negative test cases, and expected outcomes.
- Validate system setups and configurations after changes.
- Participate in functional, regression, user acceptance, and defect validation testing.
- Improve test coverage and automation with QA resources.
- Maintain functional documentation, including processes, requirements, test scenarios, configuration decisions, and change documentation.
- Support Oracle HCM releases, enhancements, and upgrades through impact assessment, testing, and validation.
- Provide functional guidance and coaching to end users and stakeholders.
- Communicate request, issue, testing, risk, and concern status to stakeholders.
- Participate in meetings, working sessions, and projects across multiple time zones.
- Work independently while collaborating with cross-functional teams and external partners.
- Maintain confidentiality and exercise sound judgment with sensitive information.
- Take on additional responsibilities as required.

Requirements

- Minimum of 4 years of experience supporting or implementing Oracle Cloud HCM, with strong functional/business process experience.
- Strong understanding of HR business processes and how they translate into Oracle HCM.




- Experience working with one or more Oracle HCM modules such as Benefits, Recruiting, Payroll, Absences, Time, or Core HR.
- Strong analytical and problem-solving skills, with the ability to investigate issues and determine functional root causes.
- Experience working in a structured change management, ticketing, or project setting such as JIRA/CAB.
- Strong stakeholder management and communication skills, with the ability to work effectively with executives, management, HR teams, IT, vendors, and end users.
- Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office Suite, particularly Word, Excel, and Power Point.
- Ability to work collaboratively with teams across multiple time zones, with some flexibility to adjust working hours earlier or later to accommodate EST/PST teams.
- High degree of discretion, professionalism, and judgment when handling confidential employee and business information.

Core Competencies

Demonstrates extensive experience in supporting and implementing Oracle Cloud HCM applications, with a strong focus on HR business processes and functional solutions. Proficient in stakeholder management, analytical problem-solving, and project management within a structured change management environment.

Highest-signal resume keywords

- Oracle Cloud HCM Support
- HR Business Process Expertise
- Analytical Problem-Solving
- Stakeholder Management
- JIRA Change Management

Hard Skills

- Oracle HCM Modules
- Business Requirements Analysis
- Test Case Development
- Functional Documentation
- System Configuration Validation
- Regression Testing
- User Acceptance Testing
- Test Automation
- Process Improvement
- Impact Assessment

Soft Skills

- Communication Skills
- Organizational Skills
- Collaboration
- Discretion and Professionalism
- Judgment

Industry Keywords

- HR Processes
- Change Management
- Stakeholder Engagement
- Cross-Functional Collaboration
- Confidentiality

Tools & Technologies

- Microsoft Office Suite
- JIRA
- CAB

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📌 HCM Functional Analyst – Contractor (Burnaby)
🏢 Jobtailor
📍 Burnaby