Find Your Spot at HumberAt Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a recent model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.Job DetailsPosition Title:Senior Platform Administrator – SalesforceStatus:Full-Time SupportHours:40 hours per weekFaculty/Department:Information Technology ServicesCampus/Location:North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.Payband:KSalary Range:$47.13 - $54.48Starting Salary:$47.13About the Information Technology ServicesHumber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision‑making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.About the Senior Platform Administrator – Salesforce RoleUnder the direction of the Technology Product Owner, the Senior Platform Administrator, Salesforce is responsible for managing configurations, customizations, data quality, and security, as well as providing user support, system upgrades, and comprehensive documentation for the Salesforce platform and related technologies. The role will focus on supporting Humber’s vision of a Digital Campus by ensuring optimal system performance, supporting platform users, and contributing to Humber’s overarching business outcomes.Key ResponsibilitiesAdminister and maintain the Salesforce platform, including Education Cloud, Experience Cloud,



Data Cloud, Marketing Cloud, and MuleSoft integrations; manage user access, profiles, roles, permissions, and data‑sharing rules.Configure and enhance Salesforce capabilities using declarative tools to support business processes and improve user experience.Support and maintain integrations between Salesforce and enterprise systems using MuleSoft and other patterns.Develop and maintain system documentation, user guides, and training materials; provide training and support to end users.Support day‑to‑day platform operations, including incident resolution, feature testing, seasonal releases, and ongoing system enhancements.Partner with product teams, business stakeholders, and technical teams to enable new capabilities, resolve issues, and continuously improve platform functionality and performance.Monitor platform usage, data quality, and system performance; support reportingand analytics capabilities.Work within a product management model, supporting Product Owners by ensuring configurations and enhancements are technically sound and aligned with standards.About YouYou are passionate about working at Ontario’s largest Polytechnic; you thrive on improvingproductivity and quality that contribute to team success.EducationA three‑year degree in Information Technology, Computer Science, or a related field.Continued education in Information Technology or equivalent experience.Experience & SkillsAt least five years of hands‑on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise‑class solutions.Proven experience administering the Salesforce platform (Data Cloud, Experience Cloud, Marketing Cloud).Strong knowledge of Salesforce platform administration and related technologies.Experience troubleshooting and resolving platform, configuration, data, and user access issues.Knowledge of Salesforce security, governance,



and best practices.Experience monitoring platform health and supporting operational processes.Experience creating and maintaining technical documentation and support materials.Experience providing user support and training.Familiarity with Salesforce integration patterns and MuleSoft.Familiarity with data management, reporting, dashboards, and analytics.Strong analytical and problem‑solving skills.Knowledge of Power Platform or other cloud technologies is an asset.Understanding of higher education data landscapes is an asset.Deadline to ApplyJune 5th, 2026What’s In it for you?An opportunity to have an impact with a post‑secondary institution, poised to do great things.Diverse, hard‑working, committed team.Tools and technology that will allow you to succeed.Amazing perks.Highly supportive work culture.Equity, Diversity, and InclusionHumber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity‑deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post‑secondary environment. We support employment equity; racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For statistical data collection, applicants are strongly encouraged to voluntarily self‑identify. Humber’s diverse workplace also supports Francophone workers and young workers.AccommodationHumber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.Anti‑Discrimination StatementAt Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an workplace that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([email protected]).#J-18808-Ljbffr

📌 Senior Platform Administrator (Salesforce) - Its - Ft Support - C$47.1 - C$54.5 An Hour (Winnipeg)
🏢 Humber
📍 Winnipeg