Elevate your career as a Customer Solutions Advisor with goeasy, Canada's leading lease-to-own business. Engage customers, build relationships, and drive sales with flexible payment solutions.
At goeasy, we are seeking a Customer Solutions Specialist to enhance customer satisfaction through personalized service. This role requires exceptional communication skills, an ability to manage customer accounts, and a proactive sales orientation. Candidates should be comfortable with collections and demonstrate a meticulous attention to detail to ensure account accuracy.
Key Responsibilities:
• Engage customers through phone, in-person, and email interactions
• Match customer needs with appropriate financial products
• Handle account management and process payments accurately
• Maintain a clean and organized show room
• Conduct collection activities while fostering trust and loyalty
Requirements:
• Proven communication skills in customer-facing roles
• Sales-driven mindset with the ability to meet targets
• Experience in retail, finance, or leasing preferred
• Robust multitasking skills and attention to detail
• Must pass background checks and be eligible to work in Canada
Bring your passion for customer service and sales to empower Canadians with goeasy.
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